Privacy

Parent Policy

Data Protection and Privacy Procedure [University]

  1. As per the declaration made by students at the time of their enrolment, it is a condition of enrolment that the student provides immediate notification to the University of any change to address or contact details. These changes should be indicated via the Web Enrolment System.
  2. The student email address is the primary point of correspondence for students. Students should ensure that this email address is regularly checked, including during periods of intermission or other interruptions to ordinary study.

Responsibility: Students.

  1. The Faculty of Arts will only send information to official correspondence as registered in the Callista student database, as provided by the student (via WES, etc.),  i.e., the Monash university email address. Students may have provided the university with alternate email addresses but all official correspondence is sent to the Monash email address.
  2. For enrolled students, email correspondence will be sent to a student’s Monash email address.
  3. For prospective students, email correspondence will be sent to non-Monash email addresses. However, no personal details about students or student enrolment will be provided to such email addresses.
  4. The Faculty of Arts will discuss particular enrolment and course matters via the telephone only with the student concerned. General course and administrative matters can be discussed over the telephone. Professional staff may ask for a student’s name, student ID, address, date of birth, or other relevant information, in order to confirm identity prior to a discussion.

Responsibility: Faculty of Arts academic and professional staff.

  1. Students may request that a parent or guardian, partner, or friend, act on their behalf and contact the University regarding an academic or administrative matter. The Faculty of Arts cannot discuss or take action on any requests without prior signed written permission from the student, granting authority for another party to act on their behalf. Proof of student identification should also be provided (e.g., photocopy of identification).
  2. The Faculty of Arts cannot discuss a student’s enrolment, fees, health, or any other academic or administrative matter with family or friends via the telephone.
  3. If a student is unable to attend an enrolment day, they may appoint a proxy to act on their behalf; signed written permission is required, and proof of student identification should also be provided (e.g., photocopy of identification).
  4. If a student is unable to receive assessment materials that are being returned, they may appoint a proxy to act on their behalf; signed written permission is required, and proof of student identification should also be provided (e.g., photocopy of identification).

Responsibility: Faculty of Arts academic and professional staff; students; proxies.

Related policies and procedures: