Mutual Value Lab
Mutual Value Lab is a hub for interdisciplinary and applied research on Co-operative and Mutual Enterprises (CMEs) and mutual value creation. It conducts research on the operation and potential benefits of the CME business model, including how CMEs can help to promote growth, create and sustain markets, deliver competition and choice, and provide economic and social benefits for their members and local communities. Mutual Value Lab leverages disciplinary expertise from across Monash Business School, working with the CME sector through a partnership with the sector's national peak body, the Business Council of Co-operatives and Mutuals (BCCM), to address ongoing and emerging issues.
- Engage strategically with industry and government stakeholders to co-design and develop new research activities in response to emerging issues, and apply research findings in practice.
- Provide a hub that unites researchers from Monash Business School disciplines and other University faculties and centres who have a collective interest in and a commitment to the cooperative and mutual business model.
- Provide a conduit for linking the CME sector with other Impact Labs and centres in the business school.
- Contribute to addressing Monash’s Global Challenge of Thriving Communities, particularly through working with CMEs across the health, housing and social care sectors and CMEs located in regional and rural communities.
- Provide a hub for collaboration with similar centres and labs across Australia and overseas.
Mutual value measurement (MVM) framework View
Mutual Value Lab leverages the ongoing research collaboration between Monash Business School, the Business Council of Co-operatives and Mutuals (BCCM) and the CME sector in Australia. Since 2017, this collaboration has resulted in the development and commercialisation of a groundbreaking performance and impact measurement framework known as the MVM framework.
Following the launch of the MVM framework in 2019, Monash and BCCM have collaborated to support CME review and adopt the framework for strategic measurement and reporting and communication of mutual value. More than 30 Australian CMEs are working with the framework.
In 2022, the framework was adopted by the Newcastle Building Society in the UK becoming the first overseas CME to take advantage of the framework. In 2023, the framework is under review by the Association of Government Risk Pools, a national peak body for insurance mutuals in the US. AGRiP intends to promote the framework for adoption to its membership of 210 risk pools (mutuals).
BCCM and Monash have also developed an accreditation scheme for evaluating how CMEs are using MVM. Under this scheme, an industry panel with members from BCCM, the CME sector and Monash assess accreditation applications, which include a survey report from each applicant. Accredited CMEs are allowed to use the MVM accreditation logo on their website and in marketing and social materials.
For more information on MVM, visit www.mvm.coop, our dedicated website for the MVM framework hosted by our industry partner, BCCM.
Research overview View
A range of practice papers, podcasts and videos are available at the Business Council of Co-operatives and Mutuals (BCCM).
Academic working papers are under development and will be made available in due course.
BCCM Care Together program
The Mutual Value Lab is honoured to be the research partner for the BCCM Care Together Program, an exciting new pilot program exploring how CMEs can be used in regional and remote Australia to develop and provide social care services. The program is a partnership between BCCM and the Department of Health and Aged Care, and funded by the Australian government.
From 2023-2025, a Lab research team will work on evaluating the Care Together program and its projects, developing case studies of individual social care projects within the program and supporting the monitoring and evaluation, and reporting of performance, to the Australian government.
Our people and partners View
Advisory panel View
A critical component of the Mutual Value Lab is an Industry Advisory Panel comprising representatives from the CME sector and Monash. The Panel meets quarterly to review and consider the Lab’s research, education and engagement program and to provide strategic advice.
Advisory board members: