Email

To access your Monash email:

1. Go to my.monash
2. Sign in with your Monash email address and password
3. Click the email tile in the top row.

To manage more than one Gmail account, make sure you remember to log out each time before closing your browser.

To create an email signature:

1. Log into your Monash email account.
2. In the top right-hand corner, click the Settings cog icon then, See all settings.
3. Scroll down to the Signature section and enter your new signature text in the box. As you type, the radio button will shift from No Signature to the text box.
4. Click Save changes at the bottom of the screen.

Monash staff need to format their signature using the Monash brand guidelines. See email signature guidelines.

Set up mail delegation or share a custom account with Monash staff:

1. Login with your email address and password.
2. In account's mail window, select the cog in the top right corner of the page, followed by Settings.
3. Select the Accounts tab. Under Grant access to your account select Add another account.
4. In the Email address field, type the email address of the colleague you want to delegate to, and then select Next Step.
5. Confirm that you want that colleague to have delegate access to your account by clicking Send email to grant access.
6. Your colleague will receive a confirmation message. They'll need to accept the access by clicking the link in this email.

BMS (Bulk Messaging System) is a tool that allows you to send an email to a large group.

• It's only available to approved staff.
• If you'd like to send out a bulk message or discuss your requirement, contact the Service Desk.

Create predetermined content and templates for later use in your email messages. Google Canned Responses lets you format these messages using various text and image options.

• Create and set up one or multiple templates.
• Can be used for automatic responses. See Create rules to using filters in Gmail.
• Select the content or template directly from your Inbox when composing a message.

Enable canned responses

1. Go to Gmail and open the options menu by selecting the cog icon in the upper-right corner of the page and select Settings.
2. Select the Labstab.
3. Scroll down and select Enable next to Canned Responses.
4. Click Save Changes.

Create a new canned response

1. Once you've enabled Canned responses in your settings, open a new compose window.
2. Create your template, adding any images or formatting as required.
3. Click the More options arrow at the bottom right of the screen and select canned responses.
4. Select New canned response from the drop-down menu.
5. Enter a name for your Canned response and click OK.

Using a canned response

• When composing a new message, select canned responses to select a response.
• Your selection will immediately be added to the body of your message.

eSolutions recommend and support the use of Google software and products. Staff or students using Microsoft Outlook, Mozilla Thunderbird and Apple Mac Mail may experience some issues syncing their email, particularly with calendar invites.

Please be aware, if you're not using Google software and products you may have difficulty trying to access the wide range of integrated features offered with Google Apps.

If you need help in this area contact the Service Desk.

You can look up Monash staff email addresses but not student email addresses due to privacy reasons.

Staff email addresses can be looked up using the Monash search engine or the Monash staff directory (MIDS).

Learn more about adding individual contacts and creating group contacts.