Professor Shonali Krishnaswamy
Professor Shonali Krishnaswamy is the Director of the Monash AI Institute and the Associate Dean (Innovation) in the Faculty of Information Technology at Monash University. Prior to this, Professor Krishnaswamy was the Chief Technology Officer and Co-Founder of AiDA Technologies (www.aidatech.io), a multi-award winning Machine Learning start-up from Singapore, delivering AI-based claims processing technologies for health insurers in Singapore and the ASEAN region. AiDA was acquired by AIA, one of Asia’s largest insurers, in 2023.
AiDA's marquee product SMART-CLAIMS is an AI-based solution for automating the processing of Health Insurance Claims and detecting/preventing fraud, waste, and abuse. SMART-CLAIMS has been adopted by several major insurers in Singapore and increasingly in the ASEAN region.
Before her entrepreneurial journey, Professor Krishnaswamy was Head of the Data Analytics Department at the Institute for Infocomm Research (I2R), part of the Singapore Government's national R&D arm, the Agency for Science, Technology and Research (A*STAR). As Head of Data Analytics at I2R, Professor Krishnaswamy led a research team of 70 Data Science researchers and engineers and focused on R&D innovation labs and collaboration projects across multiple industry sectors including financial services, telecommunications, healthcare and aerospace. She has also previously held academic and professorial appointments in Australia at Monash University and Swinburne University.
Professor Krishnaswamy is the recipient of several national and international awards including an ARC Australian Postdoctoral Fellowship, Monash University Vice-Chancellor's Award for Excellence in Research by an Early Career Researcher, the Institute of Engineers Singapore Prestigious Engineering Award, the ASEAN Outstanding Engineering Award, and an IBM Innovation Award. In 2020, Professor Krishnaswamy was recognised as one of Singapore's inaugural 100 Women in Technology by the Infocomm Media Development Authority (IMDA) and the Singapore Computer Society (SCS). In March 2024, Professor Krishnaswamy was recognised as one of Asia's Top 50 Women Technology Leaders.
Professor Krishnaswamy holds a Graduate Diploma in Information Technology, a Master of Computing, a Graduate Certificate in Higher Education and a Doctor of Philosophy, all from Monash University.