Admissions feedback and complaints

Feedback on unsuccessful applications

If your application to study at Monash wasn’t successful, you can request feedback on your application to help you improve your chances for future applications.

Undergraduate: Unsuccessful course applications are usually because your Year 12 results don’t place you high enough in the tertiary ranking system. Requests for feedback should be made in writing to the faculty managers.

Graduate: Contact the course coordinator in the first instance.

Student complaints

Step 1

For issues relating to admissions, contact Monash Connect – they should be able to resolve your issue.

Step 2

If your issue wasn’t resolved at step 1, you can email a written complaint to Central Admissions at

Step 3

If you still feel the matter isn’t resolved, you can make a formal complaint.

Got a question? Monash Connect can help

We’re experiencing a large number of enquiries right now, so it will take longer than usual to get back to you.

If you’ve sent an enquiry, please wait for a reply before contacting us again. Most answers can be found on our website, in FAQs or Chat 365.