Unpacking trust in AI software development

This project uncovers the practices and beliefs about trust that inform the design of Artificial Intelligence (AI) and automated decision-making (ADM) and the ways they are engaged in the everyday work practices of software developers.

“In this innovative interdisciplinary project, ETLab anthropologists Emma Quilty and Sarah Pink are collaborating with Monash’s leading software engineers to explore trust – a fundamental concept, issue and question for the social, computing and engineering sciences. This is an inspiring opportunity to take the first steps towards interdisciplinary knowledge and theory about trust in software engineering”

The goal of this project is to explore how trust is perceived by software developers. By using digital and visual ethnographic methods, this project will unpack how the concept of trust is understood by software practitioners; how it influences their software design decisions; how it structures processes of research; and, how it influences software research and practice.


Monash University: John Grundy, Sarah Pink, Rashina Hoda


Monash University: Emma Quillty, Aastha Pant, Dulaji Hidellaarachchi

Funded By

This project is a collaboration between Emerging Technologies Research Lab and the HumaniSE Lab, funded by the Faculty of Information Technology at Monash University.

Contact: Sarah Pink

Email: sarah.pink@monash.edu