Service and system design

User-centred and co-designed solutions for complexity.

​​We design in partnership with stakeholder communities including consumers, clinicians, infrastructure developers, policy makers, healthcare and community organisations to co-design, prototype and test innovative, applicable service and system solutions.

Hand Hygiene Compliance

Positive behaviour change through design.

The future of emergency department designs

A co-design investigation into Emergency Department waiting rooms.

Sleeptite REMi smart mattress and dashboard

A smart mattress for aged care and dashboard for non-invasive monitoring and alerts.

Passenger Self-Screening Airport Security Checkpoint

Monash University’s Design Health Collab team is working with partners to deliver a self-screening security portal for the US Department of Homeland Security.

Alfred Health Residential Eating Disorders Facility - Model of Care and Lived Experience specification

Co-designing a model of care and experience specification for the Alfred Health Residential Eating Disorders Facility.

Co-designing a model of care for depression in elderly care recipients for Silverchain

Co-designing the inputs to a new model of care for recognising, assessing and treating depression in older adults.

WHO Design Principles and Tools to improve use and impact of WHO guidelines

Co-designing principles and tools to support guideline creators at the World Health Organisation (WHO)

Hamilton Centre: The statewide system for integrated care of mental health and addiction

Co-designing the statewide system for integrated care of addiction and mental health in Victoria