Financial inclusion, particularly in addressing the needs of vulnerable and underserved communities

Prof Shahriar Abu Zafar, 2025

This work is grounded in the principles of diversity, equity, and inclusion, and the author’s commitment to these values is evident in both his research and engagement. His projects address critical societal challenges such as gender-based violence, financial exclusion of disadvantaged women, and the barriers faced by individuals with disabilities in accessing financial services.

The work on identifying the barriers and facilitators of financial inclusion for Persons with Disabilities (PWDs) in Bangladesh, Fiji, and Malaysia has produced important insights that inform policies aimed at making financial systems more accessible. Additionally, collaboration with banks to develop behaviour change communication modules will help reshape staff attitudes toward PWDs, fostering a more inclusive banking environment.

Through this multidisciplinary approach, the author has led impactful collaborations between the Business School, the Faculty of IT, and the Faculty of Medicine, Nursing, and Health Sciences, reinforcing Monash University’s strategic vision of fostering thriving and inclusive communities.

The research on financial inclusion has not only advanced academic knowledge but has also had a tangible impact on practice. For instance, the author’s work with Amanah Ikhtiar Malaysia has directly influenced the institution’s training programs, enabling low-income women entrepreneurs to overcome social and psychological barriers to financial and entrepreneurial success.

Moreover, ongoing projects in Fiji and Bangladesh, which aim to build financial resilience among people with disabilities and those affected by climate shocks, further demonstrate the author’s dedication to using finance as a tool for social equity.