Accessing content

You can use Moodle on your smartphone or mobile device using a web browser. The Moodle app on the Apple and Google Play stores is not compatible with Moodle at Monash.

However, please note that it is better to use a desktop or laptop computer because content on Moodle does not always display well on small screens. If it’s all you have access to on the day, mobile devices and tablets can be helpful for checking Moodle forums and other information, but please make sure you regularly log in to your units on Moodle using a laptop or desktop so that you can make sure you haven't missed anything.

If you do not own a laptop or desktop, you can use a computer for free at any branch of Monash University Library. You can check the availability of the computers at the library. Your local public library may also have computers you can use. If you would like help buying a laptop for your studies, you may also be eligible to access discounts, financial support, or student grants to help you buy a laptop .

Yes, the list of required textbooks and other readings can be accessed on Moodle for most units in the 'unit information' section of your unit.

Sometimes a copy of your textbooks may be available to borrow from the Monash University Library. A book or reading may also be available through the library as an e-book or online journal article, etc., but in many circumstances you will need to purchase your textbooks. You can check your reading list to see what is required.

Please refer to the books and reading lists page for information.

• Moodle

  This is where you will access all of your coursework content like assignment details, weekly topics and required reading. You will need to access this platform most frequently out of all of the platforms so that you can complete your coursework.

• Student Hub

  This platform is for Monash Online students to manage administrative matters (such as enrolment and personal details) and to access study resources.

• student.monash

  This is a collection of links to other platforms and services. It is a helpful portal to access all of Monash's systems so that you don't have to bookmark them yourself.

• WES

  The Web Enrolment System (WES) is the administrative platform for enrolling in units. You will need to use WES periodically throughout your degree for a variety of administration tasks including enrolling, re-enrolling, viewing fee statements, accessing your official results, and other tasks relevant to your enrolment and final graduation.

• Allocate+

  Allocate+ is the timetabling platform that Monash uses, where you will view and manage your personal class timetable. Allocate+ is used for classes for your units, and may also include scheduled final assessments (such as exams). You can view the timetables site for more information about how the system works and troubleshooting tips, as well as instructions and information about when to use Allocate+.

• The Monash Study App

  This app is designed to make your life easier by bringing information from different Monash systems into one place. You can use it to view your timetable, get reminders for classes and assessment tasks, and sync your schedule with your Google calendar. You can access the app and view more information about it on the app website.

Moodle is where you will access your coursework content and assessment tasks, so you will need to log in frequently so that you can access content and complete tasks.

Some people log in every day that they are studying for university, but it can vary depending on how your units are structured and the tasks that you need to complete, or the content that you need to access.

You can use the following links to access your Moodle account:

• Monash University Moodle
• the Moodle tile in my.monash.

See also:

• Can I use Moodle with a mobile device?
• Where can I access Turnitin?

Most units have their exams on the eAssessment platform, which is a separate system to Moodle. However you may have other kinds of final assessments and quizzes that you need to complete on Moodle. Check the 'Assessments' section of each of your units to see a list of all of the assessments you need to complete in Moodle.

Access the eExams website for more information about the eAssessment platform (including access to a practice eExam).

Yes. You can access past units that you have previously completed from the Moodle dashboard. This is helpful for revision purposes.

Note however that access to past units is a little different to current units.

You can access content in past units on a “read-only” basis, meaning you can read and revise the content but you will not be able to submit, post or take part in activities within past units.

Some content, such as lecture recordings and reading lists, may no longer be available. The content which is available may differ between units.

• Units will not show up in Moodle until orientation week of the teaching period you are enrolled in.
• If you don't see your units by orientation week, please contact Monash Connect for assistance. They can check your record to see if there is a reason the unit may not be showing up in Moodle.
• If you are experiencing technical issues accessing the Moodle platform, you can submit a request through the MyIT catalogue, or contact the eSolutions ServiceDesk.

Current students
Before the start of semester

• You'll be able to log into most unit modules in the week before the start of semester.
• To view all available units, try selecting All My Units. Next semester's units may not show in the default view.
• If you're still having trouble, contact your unit coordinator, as they set the date for student access.

After the start of semester

• If you change your enrolment, allow up to 24 hours for the new unit to appear in Moodle.

After the end of semester

• Access Moodle from my.monash using the Moodle tile, or log in directly.

Access to unit modules

• All unit modules should be available no later than 5pm on the first day of the teaching period.
• If your unit isn't visible at this time, please contact the eSolutions Service Desk to check your unit has a site and to get access.

Access issues
If you're having trouble accessing your recorded lectures in Moodle, it could be for one of the following reasons:

• there's no link to Learning Capture recordings on your unit's Moodle page because your lecturer doesn't intend to give access to recorded material. Please speak to your lecturer
• a Moodle link might point to the wrong section especially if there are jointly taught classes. Again, please contact the lecturer
• the lecture recording may not have finished processing yet. This is indicated by a grey video play button. A recording takes at least one to two hours to process. For long recordings, it can take up to four hours
• lecture recordings are usually available throughout the semester and final assessment period (exam period), including deferred assessments. You should check with the lecturer if recordings are no longer available.

Browser issues
If you're having issues playing lectures in a particular browser, e.g. Internet Explorer, please try using another browser to see if this fixes the issue, e.g. Google Chrome or Safari.

Order of the lectures
The lecturer determines the order of the lectures. However, on the lecture recordings page, near the top right corner, is a Sort By button that allows you to temporarily select Newest from a drop-down menu. This puts the most recently recorded lectures at the top of the list.

Quality and speed
When watching a recording, on the bottom right-hand corner of the screen, there's a gear icon. Clicking this allows you to adjust the quality and play speed of the lecture. If you're still having issues, you could try another wi-fi location or try downloading the lecture. See How do I download a recorded lecture?

Screen display options
Hover your mouse over the bottom right-hand corner of the recording reveals a number of viewing options. For example, you may only need to view a video recording or you might need to view both video and slides at the same time. For details, see Viewing classes and presentations.

If you're unable to select the play or pause button due to the timeline bar sitting on top of it, try another browser to see if this fixes the issue.

The lecture fails to play or has no content
Try another wi-fi location or try to download the lecture recording.

Still having problems?
Record the unit code and lecture date/time and any error message. Then report the error to Service Desk Online or telephone 9903 2777 (or x32777 from a University landline on campus).

It may be that no content was recorded. If you think this might be the case, contact your lecturer. Alternatively, you may be trying to play the lecture from a location that doesn't allow video streaming.

Timetabled activities will be recorded automatically in all rooms that have recording facilities. These Learning Capture recordings are now made available through Moodle by the lecturer.

If your lecturer wants your unit to have access to recorded lectures, they'll link from your unit's Moodle page to the appropriate Learning Capture recordings.

Please note the following:

• Recordings may not be available until one to two hours after the lecture.
• Lecture recordings are usually available throughout the semester and final assessment period (exam period), including deferred assessments. You should check with your lecturer if your recordings are no longer available.

If you can get into the Learning Capture system but are encountering difficulties, please consult Learning Capture help.

You can use the Moodle Unit Preview option to search and preview units that you aren't currently enrolled in.

You can view the following in Moodle Unit Preview:

• Topic schedule or key content areas
• Content warnings
• Assessment task details.

Access Unit Preview

1. In Moodle, click the search icon (top-right of the page) or visit the Unit preview search page directly.
2. Enter unit code or unit title to look up a unit.
3. Narrow your search by teaching period using the filters on the left. Remember to click Apply Filters after selecting filtering options.

For full details on using Moodle, see the Moodle Learn HQ website.

Students and teaching staff can use Turnitin.

Students can also use it to check their own assignments if lecturers have set it up for them.

For more information, see Turnitin Learning Topics

See also:

• How do I use Turnitin?

You can only access Turnitin through Moodle.

Learn more about Turnitin on Learn HQ.

See also

• What is Turnitin?