24/7 Live in Support

When you live on campus, you’ll join the wider MRS community. You’ll also become part of your smaller hall community, supported by your College Head, Deputy College Head, Residential Support Assistant and Resident Advisors who together make up the Residential Support Team.

The overall aim of the Residential Support Team is to create a positive environment where residents are supported and support each other and benefit from the range of personal development opportunities.

The Residential Support Team get to know every resident as an individual and really celebrate the diversity of our residents.



Emma Gamble
October 2020

"Being in isolation as a result of being tested for COVID-19 is not an ideal situation. However, MRS provided significant support when I was required to isolate from other residents this year.

I received a care package with daily necessities, such as wipes and garbage bags as well as information about the isolation process and contact details for support services. Additionally, I received a small breakfast food pack which helped me to know that people were looking out for me. I could also order precooked meals from Halls Café for delivery to me, as well as have my rubbish collected from outside my room as required. Moreover, I was able to order groceries from a select range for delivery if I needed anything throughout the isolation period.

Within my hall, the RSTO were supportive throughout the isolation process and were available for contact if required. Even though I was isolating, it was still very easy to access my university classes and participate fully, as they were all held online. Similarly, communicating with my friends and family was easy as I could video call them.

Overall, the support of MRS and the RSTO made what could have been a very difficult time, very comfortable and I felt that I was supported throughout the isolation experience."

College Head

Each Residence is led by a College Head.
The College Head’s role is to oversee the day-to-day running of the residential community, as well as to consider the longer-term development of our programs.

Hands-on and always available for advice and support our College Heads lead the student leader recruitment as well as managing discipline and community standards

Deputy College Head

The Deputy College Heads work closely with the College Head to provide support and care to all of our residents.

In the absence of the College Head the Deputy is responsible for the community.

They’re involved in all aspects of the community including our academic and recreational programs

Residential Support Assistant

Our Resident Support Assistants also work closely with the Resident Advisors to ensure they are supported in their role.

RSAs are generally highly experienced and capable student leaders or recent graduates - and provide an essential link between our student leaders and staff.

Resident Advisors - RAs

Our Resident Advisors are a group of 'returning residents' who have been specifically selected and trained as designated student leaders within their communities - there to help all fellow residents get the most out of living on-campus. RAs also organise and manage the various social activities and engagement programs.

Find out more about becoming a Resident Advisor

Meet the Residential Support Teams Officers

“I love listening to and learning from diverse perspectives, and helping residents shape our community. I’m excited to help you have the best time at MRS, and encourage you to get involved!”

Christine Ng

Deputy College Head - Normanby House

"I enjoy working with teams to foster cultures of inclusiveness and learning and enjoy nothing more than seeing residents find a sense of belonging in their community"

William Lower

College Head - Campbell Hall