Offer FAQs
Do you have a question about accommodation offers, or want to know more about the process?
These frequently asked questions might help!
If you have any other questions, please contact us.
If you have any other questions, please contact us.
When are accommodation offers made?
For details on when offers of accommodation will be made please review the key dates.
I have not received an offer of accommodation in the first round. What are my chances of receiving an offer in the next round?
We understand that you may have concerns about not receiving a first round offer of accommodation. Please be assured that your application remains on our waitlist.. Offers of accommodation are made based on availability, and actual acceptance. Not all rooms that are offered are accepted, and rooms do continue to become available regularly.
You are welcome to contact us at any stage to request an update on the status of your application. .
My friend applied later than me and has already received an offer. Could you please explain why?
There can be a range of factors that influence the order in which offers are made which are based on our Admissions Policy.
First round offers for accommodation are made from late October onwards and additional offers will be made each month until all places have been filled.
Can I request for the deadline to be extended?
If for some reason you are unable to accept an offer of accommodation by the deadline, but are still considering living on-campus in the future, please email accommodation.admissions@monash.edu and we will place your application on our waiting list.
When you are ready to be re-considered for accommodation, please contact us and we will advise you further if/when any additional offers may be made.
My offer deadline has already passed, but I am now willing to accept the offer. Can I still accept my offer?
The lapsed offer is no longer available. Please contact us at accommodation@monash.edu and we will advise you on the status of your application and if/when any additional offers may be made.
Can I defer my offer of accommodation?
We are not able to defer offers of accommodation.
When you are ready to be re-considered for accommodation, please contact us and we will advise you further if/when any additional offers may be made.
I have received an offer for a standard room but I would prefer a standard room with private bathroom. Can I be considered for this room type instead?
In the Halls of Residence, there are a very limited number of standard rooms with private bathrooms.
These rooms are extremely limited and are only offered at a later date once we have addressed the requirements of all our residents.
Please note that offers for ensuite rooms will only be made after you have accepted an offer for a standard room. In this instance you will receive an updated residency agreement later in January for any applicable standard room with private bathroom.
My offer doesn’t say what hall or room I have been offered. When will I know my room/hall allocation?
You will receive an email to advise which hall you will live in approximately two weeks prior to your contract start date
If you receive and accept an offer for a studio apartment, you may be invited to select your preferred studio apartment during studio selection, depending on when your offer acceptance deadline is.
Studio selection is not available from January onwards. At this time, we will automatically allocate studio apartments. Please note that your selection is subject to approval as per the Admissions Terms and Conditions.
Within the Halls of Residence and Shared Flats/Houses, hall/room allocation will be managed by Monash University Accommodation in line with the Admissions Terms and Conditions to maintain a diverse residential community. If you provided any preferences during our application we will do our best to meet these preferences however we cannot guarantee this.
Can you provide the address of my new accommodation?
You will receive an email to advise which hall you will live in approximately two weeks prior to your contract start date. This will include the address of the hall.
Please note that we cannot accept any mail or parcels for residents prior to their arrival, so if you send anything to your new room before you arrive it will be returned to sender.
I’m having issues with the Resident Portal. What should I do?
If you used your personal email address to register your account within the Resident Portal, you can try resetting your password. If you registered with your Monash email address, click on the 'Login with Monash Email' button and use your multi factor authenticator to login.
If you are still having trouble with the Resident Portal please email accommodation.admissions@monash.edu, or call us on +61 3 9905 6266 for further assistance.
After accepting the offer, if I do not get into Monash University, will the rental deposit be refunded?
The rental deposit is non-refundable and non-transferable, as per the terms of acceptance on the offer of accommodation.
If you withdraw your application after accepting your offer, the rental deposit will not be refunded and you will be liable for the rental payment of your room until a new residency agreement for the room commences. You will also be liable for an early vacation fee of $300.
We strongly encourage you to be 100% sure that you intend to accept an offer of accommodation before you commit to it. If you do not get a first round VTAC offer, have doubts about your visa, or are waiting on confirmation from Monash about your university place and wish to remain on our waitlist, please email accommodation@monash.edu and we will keep your application on our waitlist for consideration in the next round of accommodation offers.
Can you let me know if you have received my deposit and agreement?
Confirmation of offer acceptance can only take place once you have completed all steps listed in the offer acceptance process.
These steps are:
If you have completed all of the above, we will respond with confirmation within seven (7) business days.
What happens if I accept an offer, but then want to cancel?
When an offer of accommodation is made, the terms of acceptance are clearly outlined. Accepting an offer of accommodation means that you are accepting the terms and conditions of the offer and the accommodation fee regulations.If you accept the offer and pay your rental deposit, you accept that the rental deposit is non-refundable and non-transferable.If you withdraw your application after accepting your offer, the rental deposit will not be refunded and you will be liable for the rental payment of your room until a new residency agreement for the room commences. You will also be liable for an early vacation fee of $300 We strongly encourage you to be 100% sure that you intend to accept an offer before you commit to it. If you do not receive a first round VTAC offer, have doubts about your visa, or are waiting on confirmation from Monash about your university place and wish to remain on our wait list, please email us at accommodation@monash.edu