Safety and security
Safety and support at Monash University Accommodation
There is support available 24/7 to all residents including:
Monash University Accommodation, Community Support Officers (CSOs)
Present in the residential precinct after hours, at night and over weekends, this dedicated team of highly trained staff are here to support resident health and wellbeing, at any time of the day or night.
The CSOs actively engage in the residential community, visiting halls and attending community events. Residents can contact the Community Support Officers dedicated to their residential precinct via mobile phone.
Monash University Accommodation, Security Personnel (SOs)
A team of dedicated staff who are on site each night to assist all residents and ensure safety and security.
The Security Officers will:
- Patrol Monash University Accommodation buildings to ensure the safety of residents, staff and visitors;
- Execute the Monash University Accommodation Critical Incidents Management Protocols and render required action and assistance;
- Assist in the enforcement of Monash University Accommodation policies, residency regulations, etc.
- Assist with after hours resident arrivals
- Assist with urgent after hours maintenance issues
To contact the Monash University Accommodation Security Officers call:
- +61 3 9902 7777
Monash University Security Services
All residents are supported by the University's security services, who offer 24/7 assistance.
At the Clayton campus, security buses operate Monday to Friday from 5:30pm to midnight and on all campuses, you can request a safety escort if you would like a security officer to accompany you anywhere on campus, including to or from your on-campus accommodation.
Monash University Security Services contact details:
- For general security enquiries, residents can call +61 3 9902 7777 (24 hours)
- For emergencies on campus, call +61 3 9905 3333
Additional safety and support measures for residents
Studying at Monash University is an exciting time in your life. While your focus is on studying and enjoying your time at Monash, there are many initiatives in place to ensure your safety and security, on and off campus, is our top priority.
Here are some of the other ways we keep everyone safe:
- Supporting Respect at Monash initiatives
- Only residents have access to their hall (via proxy card or security key access)
- All rooms have their own lock for added privacy
- All halls and rooms have smoke alarms and fire-safety equipment which are checked regularly
- Fire safety inductions and regular drills are conducted
- Our Residential Life Teams are made up of Monash University staff and student leaders who support each resident. They are trained to understand the needs of students living away from home
- Residential Life Staff have first-aid training and mental health first-aid training and all are required to have a Working With Children Check.
A safe environment requires cooperation from everyone in the residential community, as outlined in the Conditions of Residency
Additional safety and security information for residents can be found in the Resident Resources
Occupational Health and Safety (OHS)
University Security Services
As part of the campus, MRS is supported by the University's security services, with security assistance on hand 24/7.
Do you or someone else feel unsafe or need help? Is your concern urgent or serious?
- To report something suspicious, or for general security enquiries, call 9902 7777 (24 hours)
- For emergencies on campus, call 9905 3333
- For police, fire or ambulance help, call 000.
Have you experienced, seen or heard about behaviour that may be illegal, concerning or unacceptable?
Contact the University's Safer Community Unit on 9905 1599 (9am-5pm) or submit an online form.
Find out more at the Safer Community Unit.
Monash bSafe App
Get the app that's got your back! Download bSafe for support, resources and safety information.
The bSafe app brings support services, safety information and resources to your fingertips. We encourage you to download Monash bSafe so that you have access to key information, advice and support connections to assist with your decisions in difficult situations
Find out more information on the Monash bSafe website.