Safety and Security
University Security Services
As part of the campus, MRS is supported by the University's security services, with security assistance on hand 24/7.
Do you or someone else feel unsafe or need help? Is your concern urgent or serious?
- To report something suspicious, or for general security enquiries, call 9902 7777 (24 hours)
- For emergencies on campus, call 9905 3333
- For police, fire or ambulance help, call 000.
Have you experienced, seen or heard about behaviour that may be illegal, concerning or unacceptable?
Contact the University's Safer Community Unit on 9905 1599 (9am-5pm) or submit an online form.
Find out more at the Safer Community Unit.
Sonder Safety App
Sonder is a smartphone app providing a multilingual safety and support service.
The provider, Sonder Australia, is a nationwide network of professionals who provide safety and security services, day or night.
The app is currently available to all international students enrolled at Monash University as well as all residents of MRS living on campus
For more information refer to: SONDER
Security at Monash Residential Services
Alongside University Security Services, there are also dedicated ‘MRS’ services personnel on site each night at Clayton and Peninsula to assist all residents and to ensure safety and security.
Here are some of the other ways we keep everyone safe:
- MRS is part of the University Respect Now Always initiative and mobile app
- Only residents have access to their hall (via proxy card or security key access)
- All rooms have their own lock for added privacy
- All halls and rooms have smoke alarms and fire-safety equipment which are checked regularly
- Security staff are based in or close to the residences, and on-campus Security personnel can escort you to your residence if you’re returning late at night
- Fire safety inductions and regular drills are conducted
- Our Residential Support Teams are made up of senior Monash University staff and student leaders who live in each hall to support each resident. They are trained to understand the special needs of younger students living away from home for the first time.
- Residential Support Team members have first-aid training, mental health first-aid training and all are required to have a Working With Children Check.
A safe environment requires cooperation from everyone in the residential community, which is why our Conditions of Residency includes a number of security initiatives and responsibilities.
Occupation Heath and Safety (OHS)