How to access the vLab
How to access the vLab
The vLab is readily available to all Monash GDPA students. If you are not a GDPA student please contact the vLab Research Portal Manager, email@example.com to request access, providing information about the course you are enrolled in.
- Accessing the vLab is very easy!
- An overview of the vLab
- What are the different versions of Citrix and which one do I choose?
- Where do I save my files in the vLab?
- Comparing using the vLab with Citrix Light or the Full Version of Citrix
- Frequently asked questions (FAQs)
Accessing the vLab is very easy!
Step 1: Navigate to https://move.monash.edu
We recommend using any browser except Safari. You can also access the vLab through your Moodle by clicking on “Research
Step 2: Enter your Monash username and password to log in.
If you are student, your username is the first part of your email address, before the @monash.edu.
If you are a staff member, your username is different to your email address. Your username with be a combination of your initials/surname/numbers (e.g., tiro0002) while your email address will contain your name (e.g., firstname.lastname@example.org). Just use your username.
If you are having trouble with your username and/or password, please get in touch with eSolutions and they can help you.
You’ll now be inside the vLab, able to see the range of applications you can now use!
An overview of the vLab
Here’s an informal, non-technical 30-minute video giving a complete overview of the vLab.
We recommend you watch this before you use the vLab for the first time.
What are the different versions of Citrix and which one do I choose?
The new vLab runs off the Citrix Server. There are two different versions of Citrix, and you need to know the difference, and when to use which one.
Please watch this short video that explains what you need to know about Citrix to get the most out of the vLab.
If you'd rather see some brief information about Citrix with screenshots, rather than watch the video above, please click on the drop down menu just below.
- As of March 2019, the vLab now runs off the Citrix server
- Citrix comes in two ‘flavours’ – light and full
- You are recommended to use the full version as it is much faster
- You need to know the difference between the two and which one you are using, as it affects how you use the vLab, such as how you get data in and out of SPSS
- To find out which version of Citrix you are currently using, click the cog icon top right of the vLab and click Account Settings:
- Then look at the bottom left:
- It says: “apps and desktops open in your browser”. This is Citrix Light. It runs off the web, so it’s slower, but it also doesn’t need to make changes to your computer (you don’t have to download Citrix Receiver to make it work) so you can use Citrix Light if you are on someone else’s computer, such as at a council library. Each app you open will open up in a new tab in your browser – the whole thing will be running off the internet
- We recommend you don’t use the light version.
- Use the full version by clicking on “Change Citrix Receiver” under the cog icon > account settings (as above)
- This will then come up:
- Click on detect receiver and it will automatically flip you over to the ‘full version’ of Citrix – if you have already downloaded it. If you haven’t, you’ll be prompted to download the receiver. Follow those steps. Once it is installed on your computer, the full version of Citrix will work.
- If you are having trouble with Citrix, please email the vLab Manager or eSolutions
- You’ll know you’re using the full version of Citrix if it says this in your account settings at the bottom as per the screenshot below: “apps and desktops open in your local Citrix Receiver app” – so it means the vLab will run off your computer, not the web (so it’s much faster):
- You can follow these same steps to switch back to the “light version” – click on the cog icon > account settings > change Citrix receiver > use light version To find out where to save in the vLab, and how to get data in and out of SPSS (depending on which flavour of Citrix you are using) please see the other videos
Where do I save my files in the vLab?
It’s absolutely vital that you learn where to save files in the vLab so that you don’t lose them.
If you were using the vLab prior to the update in March 2019, you may have been used to saving in the H drive. The H drive has changed!
Please watch this short video that explains where to save your files in some of the common applications, such as SPSS.
If you would rather read the information than watch the above video, here are the details you need
Where should I save inside the vLab?
The vLab is full of “applications” – like SPSS, and Qualtrics.
Some applications save your files within the application itself, automatically. So for example, you don’t need to ‘choose’ where to save your files in Qualtrics and LabArchives. They will just save in there automatically; ready to go next time you go into that app.
For other applications – like SPSS - you need to choose carefullywhere you save your files.
So where should I save my files in the vLab?
As a rule of thumb: always save in the “Documents” folder, or the folder with your username on it (e.g., “tiro001”).
For example, if you are in SPSS, and it’s time to save your new file, when you hit “save as”, look for the “Documents” folder, or the one with your username on it, and save there.
This is probably what will come straight up when you click “Save As” which is perfect. You’re already in the “Documents” folder. Perfect! Give your file a name and hit save!
But doesn’t “Documents” mean “on my own computer, in my own files”?
No. Not in the vLab world!
For the purposes of the vLab, translate the word “Documents” to mean “My Special Monash Storage Place in the Cloud”
(For those who used the ‘old’ vLab, “Documents” is the new “H Drive”)
But it looks like “Documents” is under “This PC” or “Desktop”… are you sure “Documents” doesn’t mean “my computer”?
Yep! We are sure!
For the purposes of the vLab, translate “This PC” and “Desktop” to mean “The vLab Place on the Monash Server” and “Documents” to mean “My Own Special Monash Storage Place in the Cloud”
So what if I do want to save on my own actual computer, and not on the Monash drive?
Look for where it says “Local Disk”.
That’s your computer. Keep in mind that you will not then be able to access these files if you are using the vLab on a different computer.
Also keep in mind that if you are using Citrix Light rather than the “Full” version, you won’t be able to save direct to your Local Disk – you won’t even see an option to save on a ‘local disk’. Please go to the section on Citrix to find out more.
But I can see at least two “Documents” folders when I hit “save as”!
That’s ok! These ones are all one and the same – whatever you save in any folder called “Documents”, it will end up in the same place.
Can I save in the “Downloads” folder?
Whatever you do, do not save into the Downloads folder
Ok. So why shouldn’t I save my files in the “Downloads” folder in the vLab?
Monash has dozens of servers. Each time you use the vLab, you will be directed to one of those many servers (the least busy one). If you save in the “Downloads” folder, your work will get saved on that particular server you happen to be on that day. Next day, you log back on the vLab again, and your work is gone! Because today you are using a different server! So do not save in the Downloads folder – it is not synchronized across all our many servers and you will struggle to find your work again.
So if I save in the “Downloads” folder my work will be there one day, gone the next?
That’s right. And it’s almost impossible to find it unless you get lucky!
So…Where should I save my files in the vLab?
As a rule of thumb: always in the “Documents” folder or the folder with your username. Unlike the “Downloads” folder, your “Documents” folder and your username folder are synchronized across all the Monash servers – so you’ll be able to get to your files in the “Documents” folder and the username folder no matter what server you are on.
Let’s have a quick look at NVivo as another example.
You create a ‘blank project’ and need to save it, and this comes up as you start to type in your Title:
That’s perfect. Under File name, you can see it says: “…Documents”. Perfect.
If you want to make sure it’s in the right place, you can click Browse…
It says “This PC” and “Documents”. Perfect!
So play it safe – stick to the rule of thumb in your applications in the vLab and save in “This PC” and then “Documents”, or under your username.
Comparing using the vLab with Citrix Light or the Full Version of Citrix
Frequently asked questions (FAQs)
If you were using the vLab prior to the update in March 2019, you may have been used to saving your files in the H drive. The H drive has changed! Please read the information underneath the heading above: “Where do I save my files in the vLab” to learn about where to now save your files.
To learn how to get your data out of Qualtrics so it’s ready to upload into SPSS, please go to this page.
To learn how to get your data in and out of SPSS, please go to this page.
If you have been using the vLab prior to March 2019, you may be familiar with the hamburger icon (the icon that appears at the top of the vLab in some apps that you then click on to download and upload data):
Since the March 2019 update, you will see and use the hamburger icon only if you are using the Light version of the Citrix server. If you are using the full version of the Citrix server (which we recommend), then you won’t see or need the hamburger icon.
Please scroll above and watch the videos to help you understand the changes. The video of the overview of the vLab is helpful; and so is the video explaining the difference between the two versions of Citrix. There is also some information on this page explaining how to get data into SPSS.
- Go to Applications
- Right click "Citrix Receiver" and choose "Show Package Contents"
- Navigate to Contents --> Helpers
- Double click "Citrix Viewer"
- Open your web browser and go to the MoVE page
If the browser doesn't ask you to "Detect Receiver" by clicking the button in the middle of the page...
1) click the gear icon in the upper right corner
2) choose "Account Settings"
3) click "Change Citrix Receiver"
4) click "Detect Receiver"