First Aiders at Monash
Find out what First Aiders at Monash need to know about their role and responsibilities, the support available to them, and how to become a First Aider.
Emergency contact numbers
Always contact Monash Security on 333 after first calling an ambulance on 000, so security officers can direct or escort paramedics to the scene.
Your role as a First Aider
As a First Aider, you have important responsibilities and access to support. Your organisational unit is responsible for funding your training, personal protective equipment and immunisation.
As a First Aider, you need to:
- respond promptly to injuries and illnesses, working within your level of competence
- check SOS bracelets or similar items when attending to casualties
- arrange appropriate referrals when needed
- keep all information confidential – only release medical information to medical staff
- record all treatment on the First Aid Online Report Form, even minor incidents
- encourage injured staff to submit a hazard and incident report through Safety and Risk Analysis Hub (SARAH)
- attend all required training
- maintain first aid facilities and restock kits when needed
- become and remain familiar with your work area's procedures
- use good hygiene practices (as outlined on the Victorian Department of Health website)
- exercise standard precautions to minimise exposure to blood and body fluids
- report any issues you encounter in your role to your first aid coordinator.
Recording and reporting injuries
You need to record all treatment on the First Aid Online Report Form – even minor incidents.
Serious incidents
If a serious incident occurs (e.g. a fracture, serious cut, amputation, electric shock), notify Health Safety & Wellbeing (HSW) as soon as possible. Unless leaving the area undisturbed will pose an immediate risk to yourself or others, the area where the incident occurred should be left as-is for further investigation later.
Encouraging incident reporting
Once the injured person is well enough, encourage them to complete a hazard and incident report through SARAH.
Hygiene and infection control
You need to use good hygiene practices and standard precautions to minimise your exposure to blood and body fluids. All first aid kits are equipped with safety gloves. Assume all blood and body fluids are potentially infectious.
Mouth-to-mouth resuscitation
You decide whether to give direct mouth-to-mouth resuscitation. If you do, use an individual resuscitation mask – they're in every first aid kit.
Calling for help
If someone needs medical attention, call 000 immediately, then call Monash Security on 333 from a Monash phone – or (03) 9905 3333 from a mobile or external line – to let them know an ambulance is coming so they can direct paramedics and attend to the emergency as well.
In an emergency, consult our detailed emergency response procedures.
Australia
If someone needs urgent medical attention, immediately call 000, then call Monash Security on 333 from a Monash phone – or (03) 9905 3333 from a mobile or external line – to let them know an ambulance is coming so they can direct paramedics and attend to the emergency as well.
Other countries
Call the emergency number for your country, then call Monash Security on:
- Malaysia: +603 5514 6333 (or ext: 333)
- Indonesia: +62 21 5086 5399
- China: +86 (0512) 8766 2757
- Prato: +61 3 9905 3333 (or ext. 333)
- India: +91 22 2576 4740
Support for you
If you're affected by something that happens while you're on duty, counselling is available.
Liability
When you act as a First Aider, you're considered to be acting in the course of your employment. You're expected to exercise reasonable care and diligence in your duties.
Need help?
Contact the Health, Safety & Wellbeing team:
Email: hsw@monash.edu