First Aid at Monash: A Guide for First Aiders - OHS Information Sheet

March 2022

First aid is a valuable personal skill applicable within both Monash University and the broader community. The purpose of this information sheet is to describe the role, responsibilities and support available for staff to assist in fulfilling their functions as a Monash University First Aider (MUFA).

The organisational unit requiring the first aid position will fund training and instruction, and provide personal protective equipment and immunisation necessary to safely perform this function.

Roles and responsibilities

Staff who wish to act as Monash University First Aiders must have a keen interest in first aid and be appointed to the role of their own free will.  They are also able to relinquish the role of First Aider at any point in time.

It is the responsibility of the First Aider to:

  • respond promptly to provide an emergency service for injury/illness as required, while always working within their level of competence;
  • access information from an SOS bracelet or similar in order to attend to a casualty;
  • arrange prompt and appropriate referral as required;
  • keep confidential all information received in the course of their duty (medical information must only be released to medical staff);
  • record all treatment (however minor) on the First Aid Report Online Form;
  • encourage staff who have had an occupational injury/illness to submit a hazard and incident report via S.A.R.A.H.;
  • attend training as required;
  • maintain first aid facilities, including first aid equipment, checking and restocking of first aid kits as necessary; and,
  • report any deficiencies in the first aid service to their First Aid Coordinator.

More detailed information on the Monash University First Aider role can be found in the following documents:

Monash University First Aider qualifications

Monash University First Aiders will be considered appropriately qualified provided that they complete the HLTAID011 Provide First Aid course (previously coded as HLTAID003 and titled First Aid Level 2) and renew the training every three years, plus attend the HLTAID009 Provide Cardiopulmonary Resuscitation course (previously coded as HLTAID001 and titled as CPR Refresher) at least once per year.

Staff or students with first aid qualifications obtained outside the University can be accepted as Monash University First Aiders by the OH&S branch upon verification of their certificate and undertaking any additional training as deemed appropriate.  To do so, email a copy of a certificate of qualification to

Those not fulfilling these criteria will not be considered to be Monash University First Aiders.


As Monash University First Aiders are expected to be able to manage a variety of injuries, including those associated with blood loss, all First Aiders must be hepatitis B immunised or be in the process of immunisation. Standard precautions should always be followed when treating an injured person as the first aider has no way of knowing whether or not the person is carrying the hepatitis B virus.

Those not fulfilling this criterion will not be considered to be a Monash University First Aider.

More information can be found in the Hepatitis B information sheet

Injury reporting and recording

First Aiders must record all treatment (however minor) on a First Aid Report Form which are stored in the first aid kit.  Completed First Aid Report Forms must be sent to the Occupational Nurse Consultants, OHS Department, Clayton campus.

Where a serious incident (such as a fracture, serious laceration, amputation, electric shock, etc) requiring medical treatment occurs, OH&S must be notified (ext 51016) as soon as possible. In this instance, unless there is an immediate risk to health and safety, the area must be left undisturbed for investigation purposes.

After any injury and as soon as they are well enough, the casualty should be encouraged by the First Aider to complete a hazard & incident report via S.A.R.A.H.

Hygiene, infection control and emergency resuscitation

First Aiders must use good hygiene practices and standard precautions, as taught during first aid training, to minimise their exposure to human blood and body fluids.  It should be assumed that all human blood or body fluids are potentially infectious.

The decision whether to administer direct mouth-to-mouth resuscitation is up to each First Aider. If providing mouth-to-mouth resuscitation, First Aiders should use an individual resuscitation mask. Disposable individual resuscitation masks are supplied in every first aid kit.

More information can be found at: Hepatitis B immunisation for First Aiders - OHS Information Sheet

Contacting emergency services

The "333" number is the number to be used by all staff for an emergency.  If calling from a mobile or external landline, call 9905 3059.

First Aiders and bystanders should call Triple Zero (000) immediately if a situation is considered serious enough to require urgent medical attention.  Monash Security must then be contacted on 333 to advise them that an ambulance has been called.  Monash Security can then direct or escort the ambulance as necessary.

Emergency procedures books, which can be found next to every internal phone, have detailed information on emergency response procedures including injury protocols.  First Aiders should make themselves aware of the processes in these booklets.

Contacting emergency services - external campuses and sites

Staff at external campuses and sites will need to follow the emergency response procedures particular to that location.  In most establishments, calling Triple Zero is the recommended first action in response to an emergency.  First Aiders and all staff should familiarise themselves with the emergency response procedures for their work area.

First Aiders and bystanders should call Triple Zero (000) immediately if a situation is considered serious enough to require urgent medical attention.

Support services

Counselling is available to First Aiders at the University who are adversely affected during the course of their duties.  Counselling Services are available on each campus or through the Employee Assistance Program (T: 1300 360 364).


Any Monash University staff member who has agreed to act in an Occupational Health and Safety (OHS) role is considered to be acting in the course of his or her employment when performing these functions. As such, Monash University First Aiders are expected to exercise reasonable care and diligence in the performance of their duties.

The University regards itself as primarily liable for any claim that arises out of a staff member or student performing first aid in good faith and with due diligence. Any staff member injured in the course of carrying out these functions is covered by the University’s WorkCover Policy and can access other employment benefits provided to staff.

More information can be found in the Monash HR WorkCover Procedure.

Further information

Contact Occupational Health and Safety by: