What happens if you contact SCU

We’ll start by checking if your situation is urgent and something we can help with. We might need to refer you to someone else (either at Monash or externally) depending on your circumstances – we’ll discuss this with you first.

If you give us your name and contact details, we’ll get in touch to set up a meeting – this can be done in person (at one of our campuses), online or over the phone, whatever you’d prefer. You can also bring someone with you for support, as long as they’re not involved in the situation you’re reporting.

During the meeting, we’ll talk to you about:

• options available to keep you safe
• how you can access support
• how to make a report to Monash (or an external service).

You'll be given all the information and resources you need to decide what you’d like to do (if anything). You can take your time to make a decision – and you can change your mind or come back to us at any time.

We may be limited in the ways we can help if you:

• reported something anonymously (without giving us your name or contact details)
• don’t want to meet with us
• aren’t a member of the Monash community.

Anonymous reports help us gain valuable information about concerning, threatening and inappropriate behaviour – we’ll still take action even if you report anonymously.

Anything you share with us is confidential – we won’t share it unless there is a serious or imminent risk to the safety of someone else (or if we’re required by law). Find out more in our Safer Community Data Protection and Privacy Collection Statement (pdf, 0.09 mb) and the University’s Data Protection and Privacy Procedure (pdf, 0.2 mb).