Q
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Select a letter to find terms listed alphabetically.
Viewing terms beginning with 'Qq'
- Q&A
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Q-sort Technique
A general methodology for gathering data and processing the collected information; the subjects more...
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QFD
Quality Function Deployment: The process of translating customer expectations and requirements into product more...
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QIS
Quality Information System more...
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QS-9000
A quality standard, based on ISO 9000, used by the American domestic automobile more...
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QSR
Quality System Requirements more...
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Qangos
acronym for Quasi-autonomous Non-government Agencies. more...
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Qualification, Installation
Establishing confidence that process equipment and ancillary systems are compliant with appropriate codes more...
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Qualification, Operational
Establishing confidence that process equipment and subsystems are capable of consistently operating within more...
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Qualified Available Market
the individuals and organisations in a particular market who are interested in a more...
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Qualified Opinion
Independent auditor's opinion, (given as part of an audit report) stating: (1) the audit was restricted in scope otherwise the financial statements present more...
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Qualifying
The process of determining whether a suspect has the characteristics that enables the more...
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Qualifying Dimensions
The dimensions that are relevant to including a customer type in a product more...
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Qualifying the Prospect
asking questions to discover whether a prospective buyer has a need for the more...
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Qualitative
Associated with the subjective quality of a thing or phenomenon, such as feel, taste, expertise, image, leadership, reputation. Qualitative aspects are abstract; more...
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Qualitative Data
See Focus Group more...
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Qualitative Forecasting
Forecasting future sales using expert opinions e.g. buyers, sales staff, suppliers etc. more...
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Qualitative Forecasting Techniques
In forecasting, an approach that is based on intuitive or judgmental evaluation. It more...
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Qualitative Marketing Research
marketing research which is not generally quantifiable; research which seeks insights into a more...
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Qualitative Media Effect
The positive or negative influence the medium may contribute to the message. more...
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Qualitative Objectives
objectives which cannot be expressed in quantifiable terms; for example, a salesperson might more...
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Quality
Conformance to requirements or fitness for use. The collection of attributes, which when more...
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Quality Assurance (QA)
Generally refers to the post-production checks, inspection, or reviews done to ensure quality more...
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Quality Characteristics
The characteristics of an output of a process that are important to the more...
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Quality Circles
a management technique with its origin in Japanese industry, developed as a means more...
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Quality Control
A function located somewhere in or close to the operations unit. Its primary more...
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Quality Control Specification and Procedure
Documents that describe the specifications and the procedures by which they will be more...
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Quality Controls
measures taken by organisations to ensure that all legal requirements, and consumer expectations, more...
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Quality Council
A group of senior management within given operational units who plan, implement, facilitate more...
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Quality Creep
a phenomenon which, in a counter-productive way, impels a manufacturer to enhance a more...
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Quality Discount
Promotional discount offered to wholesalers and retailers in which progressively lower prices are more...
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Quality Function Deployment (QFD)
A structured method employing matrix analysis for linking what the market requires to more...
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Quality Improvement
A systematic approach to the processes of work that looks to remove waste, more...
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Quality Improvement Team
A group of employees that take on a project to improve a given more...
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Quality Manual
A document stating the quality policy and describing the quality systems of an more...
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Quality Modification
any change made to the quality of a product. more...
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Quality Planning
Quality Planning is a structured process for defining the methods that will be more...
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Quality Policy
A statement from Top Management regarding their position relative to Quality Products and/or more...
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Quality Process
A planned strategy that ensures all employees will be able to produce defect more...
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Quality Records
Quality Records are the documented evidence that the supplier's processes were executed according more...
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Quality of Life
A sense of well being about a person's or society's way of life more...
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Quality-by-design
The process used to design quality into the product, service, or process from more...
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Quantification
Extrapolation of survey figures so that they relate to the total population rather more...
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Quantitative Marketing Research
marketing research that can be quantified; the collection of data that can be more...
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Quantitative Objectives
objectives which can be expressed in specific numerical terms; for example, a salesperson more...
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Quantity Adjuster
see Price-Taker. more...
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Quantity Discount
a price reduction made to encourage a purchaser to order a larger quantity more...
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Quarantine
In quality management, the setting aside of items from availability for use or more...
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Quarterly
Publication issued four times a year. more...
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Quasi Retailing
Outlets selling services rather than goods, including estate agents, banks, hotels and undertakers. more...
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Quasi-experiment
An experimental design whereby the experimenter does not directly influence participant allocation to more...
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Quasi-public Corporation
A corporation that is operated privately, but is supported by the government in more...
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Question Marks
a classification of products or strategic business units used in the Boston Consulting more...
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Question Method
handling a buyer's by making the prospect answer his or her own objection. more...
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Questionnaire
an instrument used for soliciting responses in a marketing research survey; a list more...
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Questionnaire Pre-testing
the trialling of a questionnaire to be used in a marketing research study more...
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Quick Ratio
one of three financial ratios commonly used to evaluate a firm's liquidity; calculated more...
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Quick Response (QR)
A finished product inventory management system that times replenishment to actual daily sales. more...
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Quota
any restriction imposed by law on the quantity of a product which can more...
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Quota Sample
a nonprobability sample, chosen without regard to location, representativeness, etc. from individuals who more...
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Quota-bonus Compensation
A plan that involves a basic salary and commissions paid on sales in more...
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Quotation
A promise from a potential supplier stating the supplier's willingness to supply and more...