M
Browse A-Z
Select a letter to find terms listed alphabetically.
Viewing terms beginning with 'Mm'
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MAANZ
abbrev. Marketing Association of Australia and New Zealand. more...
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Macro-environment
the major uncontrollable, external forces (economic, demographic, technological, natural, social and cultural, legal more...
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Macromarketing
the study of marketing decision-making from a societal perspective. more...
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Macromodel
a descriptive model, designed to communicate, explain or predict some real system or more...
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Macrosegmentation
the division of a market into broadly defined groups, each with its particular more...
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Mail Order House
a retailing organisation which uses catalogues rather than a sales force to promote more...
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Mail Order Selling
a system of retailing in which customers order merchandise, usually from a catalogue, more...
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Mail Order Wholesalers
wholesalers who use catalogues to sell to retailers too small for full-service wholesalers more...
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Mail Surveys
a relatively inexpensive method of obtaining data in a marketing research study; mail more...
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Maintenance Marketing
marketing activity intended to maintain the current sales level in a highly competitive more...
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Maintenance Selling
generating sales volume from existing customers. more...
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Maintenance Strategy
a planning or decision-making tactic appropriate for an organisation when growth opportunities are more...
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Major Equipment
long-lived business assets that must be depreciated over time; capital items. more...
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Majority Fallacy
the erroneous belief that the biggest segment of a market will be the more...
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Make or Buy Decision
a choice sometimes faced by a manufacturing company when considering the acquisition of more...
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Mall Intercept
a type of marketing research interview; typically, respondents are chosen in shopping centres. more...
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MAN
acronym used in selling for qualifying new prospects. Does the prospect have the more...
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Management by Objectives
an evaluation and control system in which individual salespeople set goals and objectives more...
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Managerial Judgement
a forecasting method in which predictions about the likely level of sales for more...
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Manchester Man
an old term for a salesperson, originally used in reference to salespeople hired more...
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Manipulative Selling Techniques
selling practices in which the salesperson attempts to overwhelm the prospective buyer; high-pressure more...
- Manufacturers' Agent
- Manufacturer's Brand
- Manufacturers' Representative
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Marginal Analysis
the determination of the change in total revenue and total cost that results more...
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Marginal Cost
the change in total cost that results from producing an additional unit. more...
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Marginal Profit
the change in the total profit that results from the sale of an more...
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Marginal Revenue
the change in total revenue that results from selling an additional unit. more...
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Marital Status
whether an individual is married, single, divorced or widowed; an important variable in more...
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Mark-Down
if a firm reduces an item to sell it at below its original more...
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Mark-Down Ratio
the difference between the original selling price of an article and the price more...
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Market
all the buyers and potential buyers of a product who profess some level more...
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Market Accessibility
see Accessibility. more...
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Market Allocation System
see Free Market System; Capitalist System. more...
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Market Atomisation Strategy
see Complete Segmentation; Custom Marketing. more...
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Market Attractiveness
the degree to which a market offers opportunities to an organisation, taking into more...
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Market-Based Marketing Organisation
a marketing structure of an organisation in which staff specialists have responsibility for more...
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Market Broadening
a strategy in which a company looks beyond its existing product to the more...
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Market Challenger
a company holding a major market share and competing vigorously with the market more...
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Market Development
a strategy by which a company seeks growth by taking its existing products more...
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Market Diversification
a strategy in which a company seeks growth by adding products and markets more...
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Market Driven Economy
an economy controlled by market forces rather than by government action. more...
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Market Dynamics
changes that occur within the market, but external to a company which influence more...
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Market Entry Barrier
any circumstance or feature of a market which inhibits or deters a firm more...
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Market Evolution
The market (or industry) life cycles describe the evolution of the market. These more...
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Market Expansion
a growth strategy in which an organisation targets existing products to new markets; more...
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Market Factor
any external variable affecting the level of a company's sales. more...
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Market Follower
a company content to maintain its existing market share behind an established market more...
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Market Forecast
the anticipated sales for a market as a whole during a given period, more...
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Market fragmentation
Emergence of new segments (in a previously homogeneous market) which have their own more...
- Market Growth-Market Share Matrix
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Market Growth Rate
the rate, commonly expressed as a percentage per annum, at which a market more...
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Market Index
a combination of market factors used to predict the likely level of sales. more...
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Marketing
1. the systematic planning, implementation and control of a mix of business activities more...
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Marketing Advantage
the competitive edge that can be gained by more accurately identifying customer needs more...
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Marketing Analysis
see Marketing Audit. more...
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Marketing Audit
the periodic, orderly, objective review, analysis and evaluation of an organisation's marketing structure, more...
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Marketing breakfast
20 March: Renewable energy - a marketing gift or challenge? Where does business more...
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Marketing Budget
the amount allocated for expenditure on marketing activities in a specified period. more...
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Marketing Channels
the path or route taken by goods and services as they move from more...
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Marketing Communications
the formal and informal messages that sellers transmit to buyers; the systematic (planned) more...
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Marketing Concept
a business orientation or philosophy that holds that organisational success is dependent upon more...
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Marketing Consultants
independent marketing specialists hired by companies, usually on a short-term contract basis, to more...
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Marketing Control
activities involved in checking that marketing action plans are producing the desired results, more...
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Marketing Controller
an individual, usually with training in finance and marketing, responsible for analysing and more...
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Marketing Cost Analysis
a tool used in marketing planning in which the costs associated with selling, more...
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Marketing Database
data brought into an organisation through marketing research projects or a marketing information more...
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Marketing Department
a division within a company with responsibility for the planning and co-ordination of more...
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Marketing Department Marketing
a term used to refer to the orientation of an organisation which has more...
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Marketing Environment
the internal and external influences which affect marketing decision-making and have an impact more...
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Marketing Era
the period following the end of the Second World War which saw the more...
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Marketing Ethics
the standards or moral principles governing the marketing profession. more...
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Marketing Expense-To-Sales Ratio
a marketing control measure used to determine whether the cost of the marketing more...
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Marketing Implementation
the activities involved in putting marketing strategies into action in order to achieve more...
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Marketing Information System
an organisational section or entity whose purpose is to gather, organise, store, retrieve more...
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Marketing Intelligence
information gathered from sources external to the firm for use in decision-making. more...
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Marketing Intermediaries
independent firms which assist in the flow of goods and services from producers more...
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Marketing Management
the analysis, planning, organisation, implementation and control of the marketing activities of the more...
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Marketing Mix - the major controllable variables
product, price, promotion and place (distribution) - that the firm blends to produce more...
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Marketing Models
computer based simulations of realistic marketing situations which allow alternative decisions to be more...
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Marketing Myopia
an influential article by U.S. academic, Theodore Levitt, published in Harvard Business Review more...
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Marketing Objectives
specific, measurable aims or expected outcomes of marketing activity to be achieved in more...
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Marketing Opportunities
circumstances in the external environment which offer an organisation the chance to satisfy more...
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Marketing Opportunity Analysis
the systematic examination and evaluation of the firm's external environment in order to more...
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Marketing Organisation
the structure of the marketing function within the organisation; the two most commonly more...
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Marketing Orientation
see Marketing Concept. more...
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Marketing-Oriented Company
one which subscribes to the philosophy that to survive and prosper it must more...
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Marketing Performance Assessment
see Marketing Audit. more...
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Marketing Plan
a detailed, written account and timetable of the objectives, methods to be used more...
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Marketing Planning Process
a systematic approach to the achievement of marketing goals. Steps in the process more...
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Marketing Program
the combination of all of an organisation's marketing plans. more...
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Marketing Program Performance Metrics
The incremental contribution of each individual marketing program more...
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Marketing-Qualified-Lead
This is higher in the sales funnel than a Sales Qualified Lead and more...
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Marketing Relevance
The process of communicating to users the relevancy of a product or service more...
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Marketing Research
a formal, planned approach to the collection, analysis, interpretation and reporting of information more...
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Marketing Research Brief
a document prepared by a company for an independent market researcher which provides more...
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Marketing Research Objectives
the aims or purpose of a marketing research study; objectives are often a more...
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Marketing Research-To-Sales Ratio
a marketing control measure used to determine whether the amount spent on marketing more...
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Marketing Revenue Metrics
Marketingâs aggregate impact on company revenue more...
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Marketing Segmentation
Marketing segmentation is the process of subdividing a market into distinct subsets of more...
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Marketing Services
services which are produced or purchased by a marketing organisation for use in more...
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Marketing Services Agencies
independent companies providing assistance to firms in getting products to their target markets; more...
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Marketing Strategy
the determination of a firm's objectives, the selection of its target markets, the more...
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Marketing Synergy
the principle in marketing that the whole is greater than the sum of more...
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Marketing Urgency
Creating a sense of urgency to the consumer by emphasising the major opportunity, more...
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Market Leader
the company whose products hold the largest market share. more...
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Market Management Organisation
the company whose products hold the largest market share. more...
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Market Minimum
the level of sales that a firm can expect to achieve in a more...
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Market Niche
a small but profitable segment of a market unlikely to attract competitors. more...
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Market Nicher
a company whose products serve segments too small to be of interest to more...
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Market Opportunity
a newly identified market or product gap within a market which a company more...
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Market Opportunity Evaluation
the matching of an identified market opportunity to an organisation's objectives and resources. more...
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Market Penetration
a growth strategy in which a company concentrates its efforts on its target more...
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Market Penetration Pricing
an approach to pricing in which a manufacturer sets a relatively low price more...
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Market Positioning
marketing activity intended to place a product into a desired position in a more...
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Market Potential
the size or value in dollars of a total market should all those more...
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Market Research
the systematic gathering of information about a market by means of survey, observation more...
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Market Segment
a group or sector within a heterogeneous market consisting of consumers or organisations more...
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Market Segmentation
the division of a totally heterogeneous market into groups or sectors with relatively more...
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Market Segmentation Organisation
the organisation of a firm's marketing activities so that a separate division is more...
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Market Segment Expansion Strategy
one of four possible market segmentation approaches (with concentrated segmentation strategy, product line more...
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Market Share
a company's sales expressed as a percentage of the sales for the total more...
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Market Share Protection Strategy
marketing decisions and actions taken by a firm to protect its current market more...
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Market Skimming Pricing
a pricing approach in which the producer sets a high introductory price to more...
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Market Specialist
see Market Nicher. more...
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Market Testing
introducing a new product and marketing program into a market on a limited more...
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Markov Model
Brand switching matrices (from time t - 1 to t) are sometimes envisioned more...
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Mark-Up
the amount added by a wholesaler or retailer to the cost of a more...
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Mark-Up Ratio
the difference between the buying price of an article and its selling price, more...
- Maslow's Hierarchy of Needs
- Maslow's Theory of Motivation
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Mass Marketing
a marketing philosophy in which the seller views the market as a homogeneous more...
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Mass Media Advertising
advertising in a non-selective way by means of the popular media in order more...
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Master Service Agreement
The terms of service that your business is providing as a vendor or more...
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Material Management
a relatively recent organisational trend in purchasing in which some companies combine several more...
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Materials Handling
the activities involved in the physical handling and moving of inventory. more...
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Mathematical Forecasting Techniques
mathematically stated relationships or models used to derive forecasts from historical data. more...
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Matrix Organisation
This organization attempts to combine functional and product forms of organization to obtain more...
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Maturity Stage of Product Life Cycle
the third stage (after introduction and growth) in the life of a typical more...
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MBO
abbrev. Management by Objectives more...
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MCA
abbrev. Media Council of Australia more...
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McKinsey 7-S Framework
a framework or model, developed by the McKinsey Company, a leading consulting firm, more...
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Measurability
one of the four major requirements (with actionability, accessibility and substantiality) for useful more...
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Media Council of Australia
a body which represents the interests of advertisers, advertising agencies and the media. more...
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Media Evaluation
the assessment of the effectiveness of a particular media vehicle. more...
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Media Mix
the combination of media types used to carry the advertiser's message. more...
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Media Plan
a blueprint for a firm's advertising, giving details of the media mix, the more...
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Media Schedule
a plan which outlines when and how often a company will advertise. more...
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Media Vehicle
a specific medium for the transmission of an advertiser's message. more...
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Megamarketing
a term coined by U.S. marketing academic, Philip Kotler, to describe the type more...
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Megatrend
a major movement, pattern or trend emerging in the macroenvironment; an emerging force more...
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Membership Group
a reference group to which an individual belongs. more...
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Memorandum Purchase and Dating
This indicates that merchandise shipped to a buyer is returnable within a specified more...
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Memorised Presentations
rote-learned presentations of their products to buyers by salespeople; also called Canned Presentations. more...
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Mental-States Approach
see Formula Approach. more...
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Merchandise Allowance
a trade sales promotion in which manufacturers offer payments or a quantity of more...
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Merchandisers
retail stores which sell finished, non-food items; four types of merchandisers (categorised on more...
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Merchandising Conglomerates
see Multi-Channel Marketing System. more...
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Merchant
_an independent marketing intermediary. more...
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Merchant Wholesaler
an independent marketing middleman buying and taking title to goods and reselling them more...
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Message Match
Message match is a measure of how well your landing page headline matches more...
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Me-Too Competitive Strategy
see Follow-the-Leader Strategy; Breakthrough Opportunities. more...
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Me-Too Products
risk-avoiding products which are not significantly different from those of competitors. more...
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Microanalytical Model
a descriptive model, designed to communicate, explain or predict some real system or more...
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Micro-environment
the factors or elements in a firm's immediate environment which affect its performance more...
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Micromarketing
the study of marketing decision-making from the perspective of an individual firm or more...
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Micromarkets
markets in which the volumes of demand are relatively small owing to the more...
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Microsales Analysis
the analysis of the sales performance of an organisation during a particular accounting more...
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Microscheduling (of Advertising Expenditure)
the allocating of the total expenditure on advertising within a short period in more...
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Microsegmentation
the division of a market into smaller groups of customers on the basis more...
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Middleman
an independent marketing intermediary; an agent, wholesaler, retailer, etc. more...
- Middleman's Brand
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Middle-of-the-Roaders
firms in a market which do not pursue a clear marketing strategy. more...
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Minor Decisions Close
see Minor Points Close. more...
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Minor Points Close
a closing technique in which a salesperson attempts to get the buyer to more...
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Mission
see Corporate Mission. more...
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Missionary Selling
selling in which the salesperson's role is to inform an individual with the more...
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Mission Statement
see Corporate Mission Statement. more...
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MkIS
abbrev. Marketing Information System. more...
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Mobile Friendly
An online entity that is easily accessible and compatible with mobile devices. more...
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Mobile Marketing
Using mobile devices to influence the behavior of prospective customers and consumers. more...
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Mock Purchase
a tactic in which a person poses as a customer, usually to obtain more...
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Model
a set of variables and their interrelationships which are designed to represent some more...
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Model Bank
a variety of mathematic models used in a marketing information system to simulate more...
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Moderator
Usually an expert in the subject forum who controls messages and inappropriate behaviour. more...
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Modes of Transportation
the range of methods available for the shipment of goods - air, rail, more...
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Modified Rebuy
a buying situation in which an individual or organisation buys goods that have more...
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Monadic Rating
a method for measuring consumer preferences in which potential purchasers are asked to more...
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Money-Based Competitors
other organisations offering products on which a company's potential customers might spend their more...
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Monitoring Time
part of the non-monetary price a consumer pays for a product; the time more...
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Monopolistic Competition
a market situation in which there are many sellers and many buyers of more...
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Monopoly
a market situation in which there is only one seller. more...
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Monopsony
a market situation in which there is only one buyer. more...
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Moral Pricing
a pricing method used where the product is socially or politically sensitive and more...
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Motivation
that which provides the inner drive for a person to act. more...
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Motive
an inner state directing a person towards the satisfaction of a need. more...
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Movie Tie-Ins
a promotional strategy in which a payment is made to a movie company more...
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Moving Average
a forecasting method using the average volume achieved in several recent sales periods more...
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MRO Supplies
abbrev. Maintenance, Repair and Operating supplies. more...
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MRSA
abbrev. Market Research Society of Australia. more...
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Multi-Attribute Models of Attitudes
The several theories of attitudes, such as Fishbein's learning theory of attitudes, with more...
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Multibrand Strategy
the use of more than one brand within a product category in order more...
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Multi-Channel Marketing System
a system in which a producer uses more that one channel of distribution; more...
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Multichotomous Question
a closed-ended question in a marketing research questionnaire in which a respondent must more...
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Multidimensional Scaling
a multivariate statistical technique concerned mainly with the relationships, differences, similarities, interaction, substitutability, more...
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Multidomestic Strategy
A strategy that enables individual subsidiaries of a multinational firm to compete independently more...
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Multiform Corporations
highly diversified conglomerates with many unrelated businesses. more...
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Multilevel In-Depth Selling
a tactic used by selling organisations where the buying centre of a large more...
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Multilevel Marketing
a form of direct selling in which distributors of a product attempt to more...
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Multimodal Transportation
some combination of rail, sea, road, air and pipeline services for the shipment more...
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Multinational Corporation
an organisation operating in several countries, often having a substantial share of their more...
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Multiple Channel System
the use of more than one channel of distribution to sell a product, more...
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Multiple Exchanges
a term used in non-profit marketing in reference to the fact that non-profit more...
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Multiple Marketing Channels
more than one distribution channel serving either a single market or different target more...
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Multiple Niching
a strategy adopted by a company operating simultaneously in more than one market more...
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Multiple Packaging
the practice of placing several units of a product (chocolate bars, soups, yogurt, more...
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Multiple Pricing
see Flexible Pricing. more...
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Multiple Publics
a term used in non-profit marketing in reference to the fact that non-profit more...
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Multiple Segmentation Approach
targeting a number of distinct segments in the same market and developing a more...
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Multiple Sourcing
buying supplies from several vendors so that the risk of any one source more...
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Multiple Unit Pricing
offering a lower price per unit for the purchase of two or more more...
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Multiple Zone Pricing
see See Delivered Pricing; Zone Pricing. more...
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Mummy Dust
a slang term referring to the ingredients, parts or accessories that manufacturers sometimes more...