Apply for internal review

An internal review allows a person to apply to the University for a review of the decision to issue a parking infringement notice.

When can you request a review?

You can request a review of your infringement notice if you believe:

  • the decision was contrary to law
  • the decision involved a mistake of identity
  • you had special circumstances
  • you did it, but you had exceptional circumstances
  • you were unaware of receiving an infringement notice, or
  • you meet the University’s defined Additional Circumstances

You can request an internal review up until the time that the infringement is registered with Fines Victoria.

Applications for internal review must:

  • be in writing via the online form, and include the infringement number
  • state the grounds for review
  • provide current address details
  • contain letter of consent, or other evidence of consent, if done on behalf of a third party.
  • where applicable applications for Internal Review should include corroborating documents to support the grounds for review. For example, letters from doctors, CentreLink details, Police reports and evidence of mechanical breakdowns. Not providing sufficient information for a review to be considered may influence the outcome.

Only one application for internal review can be made regarding any one infringement offence.

You will need to specify which ground you are applying under within your application for internal review. Further detailed information about each ground is outlined below.

Who can apply for internal review?

You can personally apply to have your fine reviewed by Monash University, or you can authorise another person (such as a family member, a friend, support worker or solicitor) to make an application for an internal review on your behalf.

To provide consent for someone to act on your behalf please download and complete the Consent for internal review form. Your delegate will need to upload the completed form as part of the internal review application.

Application by a body corporate

Corporations and other entities known collectively as bodies corporate (those entities with a separate legal identity which are not natural persons) may also make internal review applications.

Generally, if the penalty notice is in the name of the body corporate, it has standing for the purposes of an internal review application. The special circumstances ground however will not be available to bodies corporate.

Stages of the application process

Timing for making an application

An application for internal review can be made at any time before the offence is registered with Fines Victoria, or before the expiry of the period for bringing a proceeding to court in relation to the offence.

Any application made on the ground of “person unaware” must be made within 14 days of becoming aware of the infringement notice.

Applicants to note, if you do not provide sufficient information, the enforcement agency may request further information. If you do not provide this further information within 28 days of the date of request, the enforcement agency may determine the application without further information.

Assessment of application

When an internal review application is received any enforcement activity will be suspended until the review has been completed.

The University will undertake a review of the internal review application and may take up to 90 days for a decision to be made, or sometimes longer if you are requested to provide additional information. You will be notified of the outcome in writing within 21 days of the decision being made.

Supporting documentation

In most cases supporting documentation will be required to accompany an application for internal review.

Documentation can be supplied in PDF, JPEG, PNG, DOC, DOCX or ZIP format. A total of four (4) separate files can be submitted per application with a combined file size of 15MB or less. Please merge multiple photos into one PDF document of size 15MB or less.

Please ensure all necessary documentation is included in your application as you can only submit one application per infringement notice.

Requesting additional information

In conducting the review of your application, the University may write to you to request additional information if the original application is not sufficient.

You will have 14 days in which to respond to the request. If you don’t respond your application may be reviewed based on the information available.

If you are unable to provide the additional information within the specified time you may ask for an extension of time. The University will advise you in writing if your request for extension of time has been granted.

Application submission

Applications for internal review are submitted using an online form.

Before beginning the application please ensure you have all required information ready, including:

  • your infringement number, vehicle registration number, current address details and offence date
  • completed consent form (if you are acting on behalf of the driver)
  • your nominated ground for internal review
  • supporting documentation in required format

Please allow 15 minutes to complete your application.

Apply for internal review online

Possible outcomes of your internal review

Upon review of your internal review, the University may:

  • withdraw the fine and take no further action
  • withdraw the fine and issue an official warning instead
  • refer the matter to the Magistrates' Court (or the Children's Court if you're under 18)
  • waive or vary any fees associated with the fine
  • waive or vary any additional steps imposed by the fine
  • approve a payment plan
  • confirm the decision to issue you with the fine

If the internal review is refused, you’ll receive a notice in the mail to confirm:

  • the University's decision
  • how much you need to pay
  • when you need to pay it by

Pay your infringement online

Matters referred to court

You may request that your matter be referred to the Magistrates’ Court of Victoria (MCV) or the Children’s Court even if you have made an application for an internal review. If this occurs the processing of the internal review application will be terminated by the University.

More information about electing to go to Court is available here.