About the review

What was the period the review covered?

The review was for the period 1 January 2014 to 30 June 2020.

What sort of errors led to the underpayment? 

  1. Timesheet submission errors: This is where an individual engaged as a Teaching Associate may have performed tutorial activities but they incorrectly entered the 'Other Required Academic Activity' (ORAA) rather than 'Tutorial' rate, which may have resulted in a lesser payment.
  2. Inconsistencies in description of educational activity: This situation arose when there were inconsistent descriptions of teaching activities in the relevant Unit Guide or Handbook and the Timetable (for example, describing a teaching activity as a ‘Tutorial’ in course materials, but as a ‘Lab’ in the timetable, which have different payment rates).

How do I know the payment was calculated correctly?

The University has undertaken a comprehensive and complex proactive review over the course of approximately 18 months with strong internal governance and controls.  The importance of getting this project right was at the forefront of the University’s decision to engage an external quality assurance partner and legal advisor.  These external partners have provided additional expertise/guidance and verified the integrity and appropriateness of the review and the accuracy and reliability of outputs including the remediation calculations.

How do I know this won’t happen again?

The University is committed to ensuring its staff are paid in accordance with the Enterprise Agreement and all relevant legislation. We have made significant changes to our systems and put in place other steps and training to ensure this error will not occur again.