Troubleshooting in WES

Common problems

If you’re experiencing problems in WES, please take a look at the information below as you may find the help you need.

Error messages in WES

Didn't find what you need?

Contact us online explaining what you’re trying to do in WES and what the issue is. Be sure to attach screenshots so we can see exactly what’s happening.

Got a question? Monash Connect can help

We’re experiencing a large number of enquiries right now, so it will take longer than usual to get back to you.

If you’ve sent an enquiry, please wait for a reply before contacting us again. Most answers can be found on our website, in FAQs or Chat 365.