Contact us about final assessments
For all final scheduled assessment enquiries, Monash Connect can help.
Confidentiality
University policy prevents staff from giving information to a third party. We can speak only to you about your assessment details.
Complaints
If you think there’s been a mistake in how your mark or grade was calculated, you can contact the chief examiner about having it corrected.
Just keep in mind, while your work is being marked, you can’t contact staff about an assessment or thesis examination issue – not even to complain informally.
Re-marking
If you fail a major assessment (worth 20% or more of your unit’s total mark) it will be automatically re-marked before your result is finalised – so there’s no need to request one.
Outside of this process, in most cases you’re not entitled to a re-mark, and it’s unlikely that a complaint about a faculty’s refusal to re-mark will be successful.
Keep in mind that the following are not considered marking errors:
- you feel you didn’t get enough explanation for your mark
- you disagree with how the marker weighed parts of your assessment
- the marker doesn’t agree with your summary, data or findings
- your mark is inconsistent with what you received for similar assessments
- you expected a higher mark based on your past performance
- friends or colleagues think you deserved a higher mark.
Correcting a mark or grade
Examples of marking or grading errors may include:
- your marks having been been summed up incorrectly
- receiving a late penalty even though you submitted on time.
Format and deadlines
Your request for a correction needs to be in writing, so email the chief examiner. Make sure you do this within this timeframe below:
- In-semester assessments – within ten working days of your mark’s release.
- Final assessments:
- semester one –- within six weeks of the release of your unit results.
- semester two –- before the end of week one of semester one the next year.
This is your first step in addressing your complaint. If you’re unable to resolve the issue with your chief examiner, see how to raise and resolve a complaint for what to do next.