Counselling appointments
Find out how counselling can help you
Hours
We're open from 9am – 5pm on weekdays.
Make an appointment
You can make an in-person appointment on campus with one of our counsellors, or you can request a telehealth (video) consultation. Consultations are confidential.
Appointments are free for Monash students.
Within Australia
In-person or telehealth consultations: (03) 9905 3020
24/7 phone consultations: 1300 STUDENT (1300 788 336)
Outside Australia
Email us at counselling-clayton@monash.edu – we’ll help you access counselling outside of Australia.
Monash University, Malaysia
The Mental Health Hotline: +60 124 311 562
Website: Counselling and Wellness
Phone counselling
24/7 phone counselling appointments are available to students as a single-session appointment by phone.
From Malaysia: 1800 818 356 (toll free)
From Italy: 800 791 847 (toll free)
From India: 000 8000 503 298 (toll free)
From China: 10 8003 610 233 (toll free)
From Indonesia: 8001 503 463 (toll free)
From elsewhere outside Australia: +61 2 8295 2917
Within Australia
In-person or telehealth consultations: (03) 9905 3020
24/7 phone consultations: 1300 360 364
Employee Assistance Program (off-campus counselling): Monash staff can receive up to six free counselling sessions. This service is provided by an external provider through the Monash Employee Assistance Program (EAP). It's also available to immediate family members.
Outside Australia
24/7 phone counselling appointments are free for Monash staff.
From Malaysia: 1800 818 356 (toll free)
From Italy: 800 791 847 (toll free)
From India: 000 8000 503 298 (toll free)
From China: 10 8003 610 233 (toll free)
From Indonesia: 8001 503 463 (toll free)
From elsewhere outside Australia: +61 2 8295 2917
Our campus locations
University Health Service
21 Chancellors Walk
Campus Centre, Ground floor
To book an appointment, call (03) 9905 3175
University Health Service
Building B, Level 1
To book an appointment, call (03) 9903 1177
Monash Connect
Sissons Building (401), Ground floor
To book an appointment, call (03) 9905 3020
University Health Service
Building U, Level 1
To book an appointment, call (03) 9904 4615
Other locations
You can book either a telehealth appointment, or an in-person appointment at Clayton.
Phone (03) 9905 3175
Free and confidential appointments are available with Dr Sophia Gozzi (Clinical Psychologist) on Thursdays (face-to-face at Law Chambers or telehealth) by contacting Monash University Health Services reception.
To make an appointment to see Dr Sophia Gozzi, let reception know you're requesting an appointment for Law Chambers.
Phone (03) 9905 3020
Email health.clayton@monash.edu
Alternatively, you could see another member of the CAPS team at Caulfield or Clayton, Monday to Friday (face-to-face or telehealth)
- Caulfield: (03) 9903 1177
- Clayton: (03) 9905 3020
Our counsellors
Our counsellors listen without judgement. They'll work with you to help you find the cause of the problem and identify solutions or ways to cope. They can also refer you to other services if you need them.
You can speak to a counsellor who's a man or a woman, or an Ally (a counsellor trained in the needs of LGBTIQA+ people).
Check out our counselling team to see who is available to help.
What to expect
At your first session, you'll talk with your counsellor so they can decide how best to help you. This session is up to 60 minutes, and you may need a further appointment.
For further details, see while you're waiting for a counselling appointment (pdf, 0.2 mb).
Counselling links
No matter where you are in the world, you can access our counselling services online.