Counselling Help Online

Contact a University counsellor by email in your own time.

A counsellor will respond to your initial message within three business working days.

To use this service, you need to be currently enrolled at an Australian Monash University campus (not available to Monash College students).

Counselling Help Online is useful if you are:

  • not in a crisis, but want to get some information, support and resources about how to get help on a certain issue
  • feeling a bit nervous about seeing a counsellor
  • unable to get to a campus to see a counsellor.

For immediate help

If you need immediate help or are in crisis, we recommend you seek assistance from the services listed below

Mental health concerns: Mental health emergencies and after hours.

Medical help: Medical services after hours

Personal safety and security: Safety and security or Sexual assault and harassment

Special consideration

If you’re seeking counselling for the sole purpose of getting a letter to support your Special Consideration application, please contact:

Request Counselling Help Online

To request Counselling Help Online, please complete this form.

Request online counselling