WES issues a transaction number for each successful change to your student record. You can view the number in WES, and in your student email.

You won't get a transaction number if:

• you didn't click SUBMIT
• WES didn't process the change
• there was a database or system error
• you closed your browser before the transaction was complete.

Action:

If any of these occur, simply update your record again. And make sure you click SUBMIT.

If you click SUBMIT without making any changes to your record, WES will:

• display a transaction screen, but without a number
• email you that your record is unchanged.

You can log into WES at any time to check the status of your student record.

Your faculty has specific requirements for your course, or you need course advice.
Action: Request course advice.

You have unpaid fees or fines and so we've blocked your access.
Action: Pay your fees to regain access to the system.

WES may be read-only because:

• it's closed and you can't add or withdraw from units at this time
• your course doesn't use WES to enrol or re-enrol (e.g. single unit study)
• you're a new VTAC student and your faculty isn’t processing enrolments at this time
• you’re a new international student and your faculty hasn’t yet enrolled you in a unit.

Action: Message Monash Connect.

You may not be able to add or withdraw from a unit because:

• your unit requires faculty approval
• you can only make enrolment changes at specific times
• WES will continue to show withdrawn units for audit purposes
• it's past your census date
• it's a specialist unit (e.g. research, industrial experience or study abroad)
• you were manually enrolled in the unit.

Action: If you need help, submit an Enrolment Amendment Form.

Not all units are available for enrolment in WES (e.g. research and exchange units).
Action: Your faculty doesn't allow online enrolment for this unit. Submit an Enrolment Amendment Form.

Forced location.
Action: You can enrol in units only at the campus specified.

Unit not offered.
Action: Monash does not offer the unit in that semester.

Unit code or name possibly changed.
Action: Check the Handbook for current unit information.

No links in Action column.

You may not be able to delete or withdraw from a unit because:

• only units in semesters one and two, full-year, terms and trimesters can be changed in WES
• you can only make enrolment changes at specific times
• it's past the semester census date
• it's a specialist unit (e.g. research, industrial, study abroad)
• you were manually enrolled in the unit
• during mid-year enrolment, you can’t withdraw semester one units
• WES will continue to show withdrawn units for audit purposes.

Action:

• If you can’t add or withdraw from a unit in WES, submit an Enrolment Amendment form. Research students need to contact their Graduate Research Faculty Office.

Some faculties pre-enrol students into core units. If your faculty has pre-enrolled you into one or more units, the units will show as Unconfirmed in WES.

Action:

To accept your pre-enrolment:

1. log into WES and confirm the unit/s by clicking on the Enrol link in the Action column. Once you’ve done this, the status will change to Pending – Enrolled in WES.
2. click the Submit Enrolment button.

Once you submit the enrolment successfully, WES will provide you with a transaction number on the screen and by email to your student account. The unit attempt status will also change to Enrolled.

If you don't get a transaction number, that means you haven't confirmed your enrolment.

You haven't enrolled in the required number of credit points. You'll need to add more units before WES will let you submit.

Action:

• Check the error message for the minimum number of credit points required for your study.
• Make sure you enrol in the correct number of points before submitting your enrolment, otherwise WES won't accept it.
• To enrol in less than 48 credit points for the year, submit an Enrolment Amendment Form.

You can only enrol in a set number of credit points. Your faculty sets this limit.

• If required to do a unit, you must enrol in it
• If not allowed to do a unit, you must remove that unit to continue
• You cannot submit your enrolment until you meet these rules

The error message describes what the rule error is, for example:

• unit prerequisites not met
• unit quota limit reached
• unit incompatible.

If you get a database or system error message when trying to enrol, submit an enquiry through our virtual assistant – make sure you include the details of the error message and attach a screenshot.