Skip to content

Student complaints and grievances


At Monash we're committed to ensuring that all students have a positive relationship with the University and its staff members.

The procedures and policies below describe the steps to initiate a complaint and how to follow the process until it is resolved.

How to make a complaint

University Student Ombudsman

Contacts, policies and procedures

Get help

Visit us today

Visit us at Monash Connect on your campus

Monday to Friday
9am - 5pm

Call us

We're available Monday to Friday: 9am - 5pm

+61 3 9902 6011