Lost and found property

If you've lost an item – or found an item belonging to someone else – seek assistance from the appropriate area.


MONSU Service Desk
Building S, Level 2
Phone: 03 9903 2525 (within Australia) or +61 3 9903 2525 (from outside Australia)
Email: hello@monsu.org
Campus map (pdf 172kb)


Monash Connect
21 Chancellors Walk
Phone: 03 9902 6011 (within Australia) or +61 3 9902 6011 (from outside Australia)
Online: Contact us
Campus map (pdf 860kb)


Monash Connect
Reception, Sissons Building 1
Ground Level
Phone: 03 9903 9635 (within Australia) or +61 3 9903 9635 (from outside Australia)
Online: Contact us
Campus map (pdf 139kb)


MONSU Service Desk
Building U, Level 1
Phone: 03 9904 4217 (within Australia) or +61 3 9904 4217 (from outside Australia)
Email: servicedesk@monsupeninsula.org.au
Campus map (pdf 138kb)

Final assessment (eExam) venues

Exam Support Hub (between Monday 7 and Friday 25 June, from 7am to 9pm).

Large marquee
Northern Forecourt (between the Campus Centre and the large plasma screen)
Clayton campus

After Friday 25 June, lost property can be collected from:

Security Office
59 Scenic Boulevard (formerly Building 61)
Clayton campus
Phone: 03 9902 7777

Monash Residential Services (MRS)

Contact MRS at the relevant campus

Shuttle bus

Quinces Bus Company
Phone: 03 8506 2700 (ask for operations/lost property)

Security bus

Clayton: Security Office,
59 Scenic Boulevard (formerly Building 61)
Phone: 03 9902 7777

Caulfield: Security Office
Building J
Phone: 03 9902 7777

Lost items

Student ID card (M-Pass)

We recommend you deactivate your card online to prevent unauthorised use of your card.

Find out how to order a new card and deactivate a lost or stolen card.

Library item

If you've lost a Library item, please contact the staff at the library where you borrowed the item.

You might be liable to pay a minimum of $150 if you don't find the item.

Testamur (degree certificate)

Find out how to request a replacement testamur (degree certificate) if the original is:

  • lost
  • damaged
  • stolen
  • incorrect due to a name change.

For the cost of a replacement testamur, see miscellaneous fees.