Lost and found property

If you've lost an item – or found an item belonging to someone else – seek assistance from the appropriate area.


MONSU Service Desk
Building S, Level 2
Phone: 03 9903 2525 (within Australia) or +61 3 9903 2525 (from outside Australia)
Email: hello@monsu.org
Campus map (pdf 172kb)


Monash Connect
21 Chancellors Walk
Phone: 03 9902 6011 (within Australia) or +61 3 9902 6011 (from outside Australia)
Online: Contact us
Campus map (pdf 860kb)


Monash Connect
Reception, Sissons Building 1
Ground Level
Phone: 03 9903 9635 (within Australia) or +61 3 9903 9635 (from outside Australia)
Online: Contact us
Campus map (pdf 139kb)


MONSU Service Desk
Building U, Level 1
Phone: 03 9904 4217 (within Australia) or +61 3 9904 4217 (from outside Australia)
Email: servicedesk@monsupeninsula.org.au
Campus map (pdf 138kb)

Exam venues

During the exam period

You can collect your lost property from the Welcome desk on level 1 in the Learning and Teaching Building from 9am – 7pm up until Wednesday 8 July.

Monash Residential Services (MRS)

Contact MRS at the relevant campus

Shuttle bus

Quinces Bus Company
Phone: 03 8506 2700 (ask for operations/lost property)

Security bus

Clayton: Security Office,
59 Scenic Boulevard (formerly Building 61)
Phone: 03 9902 7777

Caulfield: Security Office
Building J
Phone: 03 9902 7777

Lost items

Student ID card (M-Pass)

We recommend you deactivate your card online to prevent unauthorised use of your card.

Find out how to order a new card and deactivate a lost or stolen card.

Library item

If you've lost a Library item, please contact the staff at the library where you borrowed the item.

You might be liable to pay a minimum of $150 if you don't find the item.

Testamur (degree certificate)

Find out how to request a replacement testamur (degree certificate) if the original is:

  • lost
  • damaged
  • stolen
  • incorrect due to a name change.

For the cost of a replacement testamur, see miscellaneous fees.