What is an encumbrance?

An encumbrance is a block placed on your account that stops you from accessing various University services.

If you have unpaid fees or fines, or you’ve failed to provide enrolment documentation a systems block will be placed on your account that will prevent you from sitting an eExam, requesting an academic record or graduating. You’ll also lose access to your results, Moodle, library and enrolment services until the encumbrance is removed.

Reasons for an encumbrance

Reasons for an encumbrance include:

  • incomplete enrolment documentation, including failure to provide your Tax File Number within the required time when applying for a HELP loan
  • overdue fees, including SSAF
  • overdue student loans
  • non-payment of other study costs incurred as part of your study
  • late enrolment fee or other fines
  • unpaid halls of residence fees
  • faculty equipment not returned.

A block may also be placed on your account if you haven’t completed a compulsory module (e.g. Respect at Monash) by the due date. This block will prevent you from getting your final results, ordering an academic record (transcript), or graduating.

How to get an encumbrance removed

To get an encumbrance removed, you’ll need to resolve the problem that led to the block being placed on your account (e.g. by paying unpaid fees or fines).

If you’re encumbered, we’ll email your Monash account with details and instructions on how to get the encumbrance removed.

Check whether you’re encumbered

If you’re unsure whether you’re encumbered, check your Monash email account, as we’ll have notified you.

If you’re enrolled at an Australian campus, you can also check using our virtual assistant – it only takes a moment, but you’ll need to log in with your Monash student account first.

Encumbrance check

Paying overdue fees and fines

For information on overdue fees and fines, see:

Invalidated (cancelled) enrolment

If you have debts that remain unpaid (and you don’t contact us to arrange to pay them) or you haven’t supplied documentation that we requested, your enrolment will be invalidated (cancelled).

Got a question? Monash Connect can help