What is an encumbrance?
An encumbrance is a block placed on your account that stops you from accessing various University services. This usually happens if you have unpaid fees or fines, or you’ve failed to provide enrolment documentation. If you’re encumbered, you won’t be able to access your results, the library, or other essential services until the encumbrance is removed.
Reasons for an encumbrance
Reasons for an encumbrance include:
- incomplete enrolment documentation, including failure to provide your Tax File Number within the required time when applying for a HELP loan
- overdue fees, including SSAF
- incomplete compulsory module (e.g. Respect at Monash)
- overdue student loans
- non-payment of other study costs incurred as part of your study
- late enrolment fee or other fines
- unpaid library fines
- unpaid halls of residence fees.
How to get an encumbrance removed
To get an encumbrance removed, you’ll need to resolve the problem that led to the block being placed on your account (e.g. by paying unpaid fees or fines).
If you’re encumbered, we’ll email your Monash account with details and instructions on how to get the encumbrance removed.
Paying overdue fees and fines
For information on overdue fees and fines, see:
Completing a compulsory module
If you’ve been encumbered because you haven’t completed a compulsory module (such as Respect at Monash), complete the module and allow up to two working days for your access to be restored. If you complete Respect at Monash, but your access is not restored within that time, email email@example.com.
For compulsory units, see the compulsory units portal.
Invalidated (cancelled) enrolment
If you have debts that remain unpaid (and you don’t contact us to arrange to pay them) or you haven’t supplied documentation that we requested, your enrolment will be invalidated (cancelled).