Student Fees Policy - Refunds

If a student withdraws from a course and/or a unit before the census date a refund of some fees may be possible. When a student makes a change to their course load, the amenities and course fee is liable to change. A reduction of course load up to the census date for the unit may result in a reduction in the amenities and/or course fee.

The University will advise of any additional charges or credits owing as a result of unit changes. Where there is a credit, students may apply for a refund, or apply the credit to the next university charge.

Under banking regulations, if a student has made a payment with a credit card any refund must be credited to the original card. Monash University will refund to the original credit card if the initial payment was via that credit card within the previous 12 months, otherwise the refund will be processed by cheque.

Note: International refunds will normally be made in the currency of the student's current country of residence.

Exchange rates may fluctuate and Monash University is not liable for any variance.

Note: If you are no longer an enrolled student, Monash University will not be required to pay you any net credit amount in respect of the reasonable expenses of the business in holding unclaimed moneys and locating the owners.

7.1 Amenities Fee (pre-2007)

Students who officially discontinue a unit prior to the census date for that unit may be eligible for a partial refund of the Amenities Fee, provided that payment of the Amenities Fee had already been made in full.

Students who officially discontinue or intermit their course prior to the census date for the units maybe eligible for a full refund of the Amenities Fee.

Students enrolled in a course that is cancelled by the University will be eligible for a full refund of the amenities fee.

Students excluded under regulations made pursuant to Statute 6.2 "Exclusion for unsatisfactory progress", will not be refunded any Amenities Fees paid for the semester in which the exclusion occurred, but will be eligible for a full refund of any Amenities fee paid in advance for a future semester.

7.2 Course Fees - HECS-HELP Upfront

7.2.1 Prior to the census date

Where students withdraw from a course or units prior to the census date, any Upfront Student Contribution Amount (SCA) already paid to the University will be refunded in full.

7.2.2 After the census date

Where students withdraw from a course or units after the census date, any upfront SCA paid will be remitted only in "special circumstances" defined in the Higher Education Support Act 2003.

Where "special circumstances" are apparent after the census date, students apply to and are advised by the University of any fee remission. Load will vary accordingly.

"Special circumstances" include those circumstances that:

  • are beyond the person's control; and
  • do not make their full impact on the person until on or after the census date for the course of study for the semester; and
  • make it impracticable for the person to complete the course of study for the semester during the semester or during the year in which the semester occurs.

Some examples of "special circumstances" include:

  • medical reasons where a person's medical condition has changed to such an extent that he or she is unable to continue studies
  • family/personal reasons such as death or severe medical problems within a family, or unforeseen family financial difficulties, so that it is unreasonable to expect a person to continue studies
  • employment related reasons where a person's employment status or employment arrangements have changed so that the person is unable to continue his or her studies, and this change is beyond their control.

Course related reasons where the institution has changed the unit or course it had offered and the person is disadvantaged by either:

  • not being able to complete the unit or course, or
  • not being given credit towards other units or courses.

Special circumstances do not include a lack of knowledge or understanding of HECS-HELP or FEE-HELP requirements, or a person's capacity to pay.

7.3 Course Fees - HECS-HELP Deferred and FEE-HELP

7.3.1 Prior to the census date

Where students withdraw from a course or units prior to the census date, their deferred HECS-HELP or FEE-HELP liability will be cancelled in full.

7.3.2 After the census date

Where students withdraw from a course or units after the census date, their deferred HECS-HELP or FEE-HELP liability remains, and students must apply direct to their Higher Education Provider (HEP) for relief from the deferred debt liability (see 7.2.2 "special circumstances").

Where "special circumstances" are apparent after the census date, students apply to Student Finance, who will seek Faculty advice on fee remission. Unit load for the semester will vary accordingly.

7.4 Course Fees - Australian Fee Paying Students

7.4.1. Prior to the census date, course fees already paid to the University will be refunded in full.

7.4.2. After the census date course fees will be remitted only in "special circumstances" (see section 7.2.2 above).

Where "special circumstances" are apparent after the census date, students apply to Student Finance, who will seek Faculty advice on fee remission. Unit load for the semester will vary accordingly.

7.5 International Students

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