Counselling can help you with problems like coping with study or university life, stress, anxiety and depression, loneliness, drug and alcohol abuse and addictions, negative feelings and suicidal thoughts, relationship and family issues. No issue is too big, or too small.

Where to get help

Our counsellors are offering telehealth (video or phone) consultations. If you're a Monash student, your appointment will be free.

To make a booking, call (03) 9905 3020.

You can also get counselling help after-hours.

Resource: Responding to Suicide (PDF, 479.3 KB) – A toolkit for Australian universities. A joint initiative between Universities Australia and Headspace.

Getting help for a friend

Listening is important when helping a friend through hard times, but sometimes they need more help than you can give.

If you’re concerned about a friends mental health, encourage your friend to:

  • book a telehealth (video or phone) consultation
  • seek support from their family
  • contact their doctor
  • call the Benestar phone counselling service on 1300 788 336 (open 24/7).

Sexual assault and family violence

South Eastern Centre Against Sexual Assault (SECASA) provides therapeutic counselling and support to survivors of sexual assault or family violence. SECASA counsellors are located within the University Health Services at Clayton (Monday and Tuesday) and Caulfield (Monday).

Enquiries: (03) 9928 8741
24-hour crisis support: (03) 9594 2289

Employee Assistance Program (off-campus counselling)

Monash staff can receive up to six free counselling sessions. This service is provided by an external provider through the Monash Employee Assistance Program (EAP). It's also available to immediate family members.

Appointment hours: 8am – 5pm weekdays (after-hours appointments may be available depending on location)

Students can also access free after-hours counselling. See the contact details below.



Phone: 1300 360 364 (phone service available 24/7)
From Malaysia: 1800 818 356 (toll free)
From Italy: 800 791 847 (toll free)
From elsewhere outside Australia: +61 2 8295 2292


Phone: 1300 STUDENT (1300 788 336)
From Malaysia: 1800 818 356 (toll free)
From Italy: 800 791 847 (toll free)
From elsewhere outside Australia: +61 2 8295 2917