Policies and procedures for student complaints
To ensure complaints are handled properly and you know your rights, we have developed the following policies and procedures.
- Student Complaints and Grievances Policy (pdf, 0.06 mb)
- Student Complaints and Grievances Procedures (pdf, 0.21 mb)
- University Student Ombudsman Policy (pdf, 0.16 mb)
- University Student Ombudsman Procedures (pdf, 0.19 mb)