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Medical support

Your health and wellbeing are important to Monash as you study online. See medical support services available below.

  • University health services

    • Monash medical clinics are open. Your initial appointment may be a telehealth (phone and/or video) consultation. Face-to-face appointments are available for immunisations and minor procedures.
    • You can make a booking online, or call the Triage nurse on 99053175 during open hours.

  • Hospital emergency departments

    Monash Medical Centre, Clayton

    Alfred Health, City of Melbourne

    Royal Melbourne Hospital, Parkville

    Frankston Hospital, Frankston

    The Austin Hospital, Heidelberg

    Box Hill Hospital, Box Hill

  • After hours medical services

    If you require medical services outside of normal business hours, you may like to access one of the following services:

    • NURSE-ON-CALL allows you to speak to a registered nurse for health advice (call 1300 60 60 24). It is NOT for emergencies. If you need an interpreter, let the nurse know once your call begins. The National Relay Service is available to assist callers who are hearing or speech impaired.
    • Home visiting doctor services for weekends and after hours include DoctorDoctor (call 132 660) or National Home Doctor (call 137 425).
    • COVID19 Hotline (call 1800 675 398)

Counselling

If you are finding things difficult at the moment, our free Monash counselling services are available to you. We offer telehealth (video and phone) consultations and Counselling Help Online. Get support now by booking a counselling appointment or request Counselling Help Online.

For Monash students outside of Australia, you can access free counselling support by emailing: counselling-clayton@monash.edu or by calling:

From Malaysia: 1800 818 356 (toll free)

From Italy: 800 791 847 (toll free)

From elsewhere outside Australia:  +61 2 8295 2917

Emergency help and 24/7 support

For immediate help for students based in Australia:

These services have options for students currently outside of Australia. We're here to support you anywhere, anytime.

Staying active

Here are a range of ways that you can look after your physical health.

  • Active Bodies Online

    Curated by Monash Sport and suitable for all fitness levels, get free access to daily live workout videos, with Monash Sport's Active Bodies Online

  • Mindfulness and Wellbeing

    Active Bodies Online also has a section with on-demand yoga and mindfulness sessions, along with general wellbeing tips to help ensure good mental and physical health.

  • Get active on social media

    Follow Monash Sport on social media to stay up to date and receive daily wellbeing tips.
    Instagram: @Monash_Sport
    Facebook: @Monash.Sport

Self-care

Here are some tips to help you maintain your wellness:

  • take time out during the day to stop and rest
  • have regular nutritious meals to keep your body and brain fuelled
  • stay hydrated
  • read a good book
  • pray or meditate
  • talk to someone
  • listen to uplifting music
  • if the news or social media is too much, turn it off
  • write a gratitude journal or diary
  • practice yoga

Feeling isolated

Sometimes we might feel like we don't have anyone to turn to – this is normal and you're not alone. There are many ways you can stay connected with our community and find the support you need.

Student groups
There are a number of Facebook groups just for Monash students. The New to Monash 2022 group is a great place to start for new students. You can reach out to others and see what they're doing to manage the transition into university life.

There are numerous clubs and societies at Monash where all students can connect with others who have similar interests and passions. Many may have online options for connecting.

If you're an international student, you can join the Monash International Student Society.

Queer departments can also be found at each campus, as well as a number of LQBTIQ+ student clubs. Find out more

Mentoring
Connect with a mentor, and receive support and guidance while you study. No matter what year level you're at, we have mentoring programs to support you. You could receive peer mentoring from a senior student to help you ease into university life, academic mentoring to support your study or research, alumni or industry mentoring to develop your employability before you step into industry, and more.

Monash chaplains
Whether you're involved in a faith community or not, our chaplains can support you. From a number of different faith backgrounds, they provide pastoral counselling for spiritual, religious and personal issues. You can contact a chaplain by phone or email at any time. All the details on our chaplains web page.

Contact us for further information

For all your questions and for support, contact our friendly team at Monash Connect.