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COVID-19 updates and advice

COVID-19 advice is updated frequently, so the Victorian Department of Health and Human Services has developed a website where you can get up-to-date information you can trust.

When you’re heading out, make sure you follow the Victorian Government's guidelines for staying safe. These include maintaining 1.5m distance from others, practising good hygiene and staying home if you're feeling unwell. You should check these guidelines regularly as they may change.

Medical support

See medical support services available below.

  • University health services

    Monash medical clinics are still open. Your initial appointment will be a telehealth (phone and video) consultation. Face-to-face appointments are available for immunisations and minor procedures.

    You can make a booking online, or call the Triage nurse on 99053175 during open hours.

    Remember, in case of emergency, you should always call 000.

  • Hospital emergency departments

    Monash Medical Centre, Clayton

    Alfred Health, City of Melbourne

    Royal Melbourne Hospital, Parkville

    Frankston Hospital, Frankston

    The Austin Hospital, Heidelberg

    Box Hill Hospital, Box Hill

  • After hours medical services

    If you require medical services outside of normal business hours, you may like to access one of the following services:

    • NURSE-ON-CALL allows you to speak to a registered nurse for health advice (call 1300 60 60 24). It is NOT for emergencies. If you need an interpreter, let the nurse know once your call begins. The National Relay Service is available to assist callers who are hearing or speech impaired.
    • Home visiting doctor services for weekends and after hours include DoctorDoctor (call 132 660) or National Home Doctor (call 137 425).
    • COVID19 Hotline (call 1800 675 398)

Counselling

If you are finding things difficult at the moment, our free Monash counselling services are available to you. We offer telehealth (video and phone) consultations and Counselling Help Online. Get support now by booking a counselling appointment or request Counselling Help Online.

Emergency help and 24/7 support

If you need immediate help, or you're in a crisis, you should use one of the following services:

We're here to support you anywhere, anytime.

Monash international students and MRS residents living on campus can also download the Sonder safety app or 24/7 access to multilingual safety and support services.

Staying active

Here are a range of ways that you can look after your physical health.

  • Active Bodies Online

    Suitable for all fitness levels, get free access to daily live workout videos, Les Mills yoga on demand and wellbeing tips with Monash Sport's Active Bodies Online.

  • Outdoor Training Classes

    Monash Sport is offering 30-minute outdoor training classes during the week. Numbers are limited and physical distancing rules must be adhered to. See session times and book a class online.

  • Get active on social media

    Follow Monash Sport on social media to stay up to date and receive daily wellbeing tips.
    Instagram: @Monash_Sport
    Facebook: @Monash.Sport

Self-care

Here are some tips to help you maintain your wellness:

  • take time out during the day to stop and rest
  • have regular nutritious meals to keep your body and brain fuelled
  • stay hydrated
  • read a good book
  • pray or meditate
  • talk to someone
  • listen to uplifting music
  • if the news or social media is too much, turn it off
  • write a gratitude journal or diary
  • practice yoga (check out the yoga flow on Active Bodies)

Feeling isolated

Sometimes we might feel like we don't have anyone to turn to – this is normal and you're not alone. There are many ways you can stay connected with our community and find the support you need.

Student groups

There are a number of Facebook groups just for Monash students. The New to Monash 2020 group is a great place to start for new students. You can reach out to others and see what they're doing to manage the transition into university life.

If you're an international student, you can join the Monash International Student Society.

Queer departments can also be found at each campus, as well as a number of LQBTIQ+ student clubs. If you are part of the LGBTIQ+ community and interested in finding out more, click here.

Mentoring

Connect with a mentor, and receive support and guidance while you study. No matter what year level you're at, we have mentoring programs to support you. You could receive peer mentoring from a senior student to help you ease into university life, academic mentoring to support your study or research, alumni or industry mentoring to develop your employability before you step into industry, and more.

Monash chaplains

Whether you're involved in a faith community or not, our chaplains can support you. From a number of different faith backgrounds, they provide pastoral counselling for spiritial, religious and personal issues. You can contact a chaplain by phone or email at any time. All the details on our chaplains web page.

International and interstate student resources

If you're an international or interstate student studying in Melbourne, you may not have found a local doctor yet. You can access Monash Health Service, or contact a home doctor service by calling 13 SICK (13 7425). We also recommend to visit Study Melbourne's COVID-19 support for international students.

If you're based interstate or in New Zealand and looking for up-to-date information about COVID-19, you should check your local Government website:

The Centre for Holistic Health is providing online psychological support and counselling (by phone or WeChat) for individuals or groups from a Chinese speaking background.

Got a question we haven't covered?

Post it on our student online forum and let us know.

You can email us at dvce-comms@monash.edu