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Counselling help online


How it works

Contact a counsellor by email. They will reply within three working days. You can work through a problem at your pace and be comfortable about talking about your concerns.

To use the service, fill out the request form.

If you're using the service already, remember to check your spam/junk email folders. Our replies sometimes end up there.

Who this service is for

To use this service you need to be currently enrolled at an Australian Monash University campus.

Counselling help online is useful if you are:

  • not in a crisis, but want some help with a problem
  • a bit nervous about seeing a counsellor
  • can't get to a campus to see a counsellor.

If you're in a crisis situation

Don't use this service if you need immediate help. Instead try one of the following: