Enrolment complaints and reviews

Complaints related to your enrolment

If you want to make a complaint about your enrolment, see how to make a complaint.

Reviews relating to the Higher Education Support Act 2003 (HESA)

For complaints relating to government loans or course fees, see the review process on our fees site.

Got a question? Message Monash Connect

Try MoVA, Monash's virtual assistant

MoVA has answers to most common questions. If it can't find an answer, it can connect you with a real person using messaging or help you make an online enquiry.

Monash College and University diploma enquiries

If you're studying a diploma at Monash University or any course at College, please make your enquiry through Monash College.