Your digital documents will be available a few weeks after your award is conferred at your faculty ceremony – you'll receive an email confirming the documents are ready. The email will contain instructions on how to sign up to My eQuals and the non-Monash email address you provided when you applied to graduate. Your documents are linked to that email account, so you need to sign up to My eQuals using the same non-Monash email address.

If you didn’t get an email, check your spam folder or contact Monash Connect for help.

Accessing your documents in My eQuals

First time using My eQuals after graduating

To access your official digital documents:

1. Sign up to My eQuals using the personal (non-Monash) email that you registered in WES when you applied to graduate.
2. Select Submit, then check your email for how to activate your account.
3. If you don’t see the activation email, check your spam folder or go to Can’t sign in?
4. Once your account is activated, log into My eQuals.

After you’ve done this, you need to link Monash University to your account:

1. In My eQuals, select your name in the top-right of the screen.
   A drop-down menu will appear.
2. Choose Profile settings.
3. Under Education provider accounts, click Link account.
4. Click the institution icon to the right of the pop-up box and search for Monash University.
5. Select Monash University and then click Continue.
   You'll be directed to a Monash University authentication page.
6. Enter your Monash University username and password.
7. Acknowledge the information connection message.

Already have a My eQuals account

If you already have a My eQuals account, link it to the personal email you registered in WES when you applied to graduate. To do this:

1. Sign into My eQuals.
2. Select your name in the top-right of the screen.
   A drop-down menu will appear.
3. Choose Profile settings.
4. Select Link another email.
5. Add the email address you registered with when you applied to graduate.
6. Check your inbox for the verification email from My eQuals and select Verify.

If you set up your My eQuals account using your Monash email address, the education provider is automatically linked.

Your privacy

For details on how My eQuals collects and handles your personal information, see the My eQuals HES Privacy Policy.

Sharing your digital documents

You can share your documents in My eQuals in a number of different ways:

• Option 1: Go to the Documents screen and click Share (in the Actions column).
• Option 2: Open the document and click Share.
• Option 3: Create a learner profile in My eQuals, which includes your name, some details about you (including a photo, if you’d like) and the documents you want to share. Then share your profile. See this video for instructions.

My eQuals troubleshooting