Consumer Involvement and Co-design - PDM1158

Service organisations are increasingly being asked by contractors, funders and governments to involve clients, communities and other stakeholders when designing and delivering services. The benefits of bringing these stakeholders together to ideate, deliberate, make decisions, implement and evaluate activities, are being seen across health and social services. However, the competencies and skills to do this in a meaningful and safe way are rarely a feature of existing and historical education programs in health and social care.

Key concepts relating to stakeholder engagement and co-design such as empowerment and collaboration will be examined alongside human rights and other legislative drivers of participation. Relevant frameworks and case studies will be reviewed in presenting key engagement stages, techniques, strategies and risks.

At a glance

Fees

$550 incl. GST for 1 day

$1,100 incl. GST for 2 days

Alumni discounted fees

10% discount for Students / Monash staff / Monash alumni / Alfred staff / VHA members

Who should attend

This course will provide an overview of various approaches to working with others, with a focus on engaging communities that standard engagement approaches commonly exclude. It is designed specifically for health and social care professionals interested in using co-design and other participatory approaches to enhance programs and interventions.

What you will learn

On completion of this course participants will be able to:

  • Describe common approaches to working with clients, communities, and stakeholders (e.g. co-design, community engagement).
  • Critically assess the applicability of various participatory approaches in real-world settings (i.e. practice, policy, research).
  • Demonstrate understanding of the importance of considering equity in determining engagement approaches, and identify strategies for promoting access.
  • Design, plan and deliver engagement activities that align with project/programs goals as well as the needs of participants/collaborators.
  • Select and apply appropriate tools and strategies to facilitate engagement activities.

Program structure

DAY 1: Principles, Approaches and Models

  • Overview and introduction of key engagement concepts
  • Legislative requirements
  • Determining which engagement approach to use
  • Selection and recruitment considerations
  • Strategies for establishing rules of engagement
  • Discussions of case study engagement approaches in practice, policy and research settings

DAY 2: Strategies, Techniques and Considerations

  • Overview of other engagement approaches (e.g. IAP2 and collective impact)
  • Co-design principles, approaches, stages, models and frameworks
  • When co-design is not the right fit
  • Engagement of co-design

Sarah Carmody

Dr Sarah Carmody

Dr Sarah Carmody is the Centre Manager for the Centre of Research Excellence in Enhanced Dementia Diagnosis (CREEDD). Sarah is also a Research Fellow with the Health and Social Care Unit in the School of Public Health and Preventive Medicine at Monash University.

Sarah has a background in health promotion and public health. She has worked across research, community and healthcare settings –with a focus on public health and health promotion programs across metro, regional and rural settings. Sarah spent the first six years of her career working in health promotion roles in Gippsland, Victoria. She is experienced in qualitative and case study research and has conducted extensive qualitative interviewing and thematic analysis, particularly in evaluating community-based programs. Sarah’s PhD research investigated health inequities and health promotion program sustainability.

Sarah has managed a range of research and community-based programs and has led regional and organisational strategic health promotion planning and evaluation. Sarah’s work includes extensive stakeholder engagement, partnership development and collaboration, and she has facilitated state, regional and local health partnerships and networks. Sarah has over ten years’ experience in teaching and capacity building roles, including teaching Undergraduate and Master's units and short courses in the School of Public Health and Preventive Medicine at Monash, across subjects including Foundations of Health Promotion and Program Planning, Evaluating Public Health Programs and Health Promotion Practicum.

Associate Professor Darshini Ayton

Associate Professor Darshini Ayton is the Deputy Head of the Health and Social Care Unit at the School of Public Health and Preventive Medicine and a National Health and Medical Research Council (NHMRC) emerging leader fellow (2021-2025). Darsh leads the ageing and health services research work for HSCU. She is a Chief investigator on an NHMRC Centre of Research Excellence and is the Primary Investigator on an ARC Discovery Project, Medical Research Future Fund and National Centre for Healthy Ageing grants. Darsh also has multiple industry, health service and aged care provider partnerships.

Her program of research links acute care to community and residential aged care and encompasses dementia prevention, innovative diagnostics for dementia and sector-spanning models of care to improve quality of care and quality of life.

Darsh has a strong track record in health and social care research and methodological approaches including qualitative research, consumer and community involvement, clinical registries, randomised controlled trials and implementation science.

https://www.monash.edu/medicine/sphpm/study/professional-education/terms-and-conditions