Frequently asked questions
View frequently asked questions about Moodle setup/settings. You can click Expand all and then use CTRL + F (PC) or CMD + F (MAC) to search for keywords.
View frequently asked questions about Moodle setup/settings. You can click Expand all and then use CTRL + F (PC) or CMD + F (MAC) to search for keywords.
Moodle and Callista sync once a day. This process happens throughout the day so any changes made, for example if a student has been enrolled in a unit, should be reflected in the Calista block the following day.
Moodle doesn’t currently have text colours available. We are reviewing options for colours that are accessible and suitable for wider use.
Consider using design options from the Components For Learning Plugin, or use bold or higher-level text for emphasis where you might have otherwise used colour.
In order to use second account, you need to be on VPN as well even if you are in the office. You should always log into your second account (i.e. Student account) using a new private window. This way you can use both accounts simultaneously.
Place any supplemental activities related to assessments in an appropriate location under the Assessment tab. If your supplemental activities are also relevant to your topic/weekly sections, you can use shadow links to ensure a link to the activity is available in both places.
The report queries your unit in real time and collates every date in the unit, as such it can take some time to generate. Please be patient, and if your browser times out, reload the report.
This can be fixed by a Faculty Administrator. They have the ability to add components such as the Welcome, Assessment Overview, etc. in the Learning sections and move them to the correct tab using Mass Actions. This will move the new component to the bottom of the tab, so they should then select all items above the desired location, and select Move to [the current tab], which will move them below the newly added content.
Please reach out to ServiceDesk to request a manual account.
If you delete a Learning section with content in it, that content will be moved to the Recycle bin. If you then restore this content, it will appear on the Unit dashboard, where it cannot be deleted. A fix is being worked on, but in the meantime, please ensure that you do not restore content from a deleted section.